Capability Maturity Model (CMM) for Manufacturing

[Brian Hunt]

I've been trawling the internet for the last couple of hours trying to find a one slide summary of the CMM for manufacturing or organisations generally. Plenty of ones for software management but not what I want.

I did see a slide a few years ago that showed an expotentially rising curve sliced into five columes indicating the degree of difficulty in moving up from the intial stage - that would be ideal - anyone able to help me out?

TIA

Brian

 

[Brian Hunt]

is this correct?

As a brief, 1 slide summary is this correct?

 

[Brian Hunt]

Crosby's Quality Grid levels and ISO9001:2000

Looking at Crosby's Quality Management Maturity Grid (QMMG) Fig 1 here, do companies have to be any better than level 3 (or even 2?) to be ISO9001:2000 compliant?

Brian

 

[Brian Hunt]

found it

Found what I wanted in Crosby's Quality Management Maturity Grid

Brian
Moderator note 9-15-2007:
This would be a good phrase to use in a search engine (enclosed in quotes "") since the original link and its home page have disappeared from the net.

 

[Wes Bucey]

Found what I wanted in Crosby's Quality Management Maturity Grid

Brian

Wow! Brian!
You must be bleary-eyed from all the research. Seems to me you did an excellent job all on your own without the rest of us even finishing "coffee and . . ."

I am curious now. For what ulterior motive did you seek all this? I hope there is a more suitable reward for your effort than just my congratulations.

 

[Bill Pflanz]

Looking at Crosby's Quality Management Maturity Grid (QMMG) Fig 1 here, do companies have to be any better than level 3 (or even 2?) to be ISO9001:2000 compliant?

Brian

Brian,

Thanks for thinking out loud as you answer your own questions. I have not seen the Crosby Grid before and do not remember his name being associated with CMM. Do you know more about the relationship?

It is my understanding that the ISO standards go across level 2 and 3 or at least they did for ISO 9001:1994. CMM used to be cross referenced with the 1994 standards in their manual. I have not seen anything on ISO 9001:2000 but would be interested if you have anything.

Under the old standards, if you only did level 2 than you would not meet the ISO standards but if you were at level 3 you would have exceeded the requirements for ISO.

Bill Pflanz

 

[Govind]

Bill,
I found a mapping between ISO9001:2000 and CMMI.
(broken link removed)
Hope this helps.
Regards,
Govind.

 

[Brian Hunt]

simple message

Wow! Brian!

I am curious now. For what ulterior motive did you seek all this? I hope there is a more suitable reward for your effort than just my congratulations.

Hey Wes!

While your congratulations are a good end to the week, the reason I wanted this slide was to communicate in a simple to understand way that a company I'm working with to get ISO9001:2001 are at the lowest recognisable level of business control and, thus, to put a rocket under them.

Hopefully it's worked

Brian

 

[Brian Hunt]

Crosby started it?

Brian,

I have not seen the Crosby Grid before and do not remember his name being associated with CMM. Do you know more about the relationship?

Bill Pflanz

Bill

I remember seeing Crosby's Quality Management Maturity Grid and according to the page at this link, the CMM was derived from Crosby's grid.

I didn't remember the CMM being cross referenced with the 1994 standards - to me that's a good idea - thanks for the info about this.

 

[Brian Hunt]

list of Software CMM level 4 and 5 companies

The are 146 listed worldwide as of Oct 2002 - see (broken link removed)

I'm not at all surprised that Microsoft aren't in the list. The number of times my Windows ME laptop crashes or freezes, plus the security issues suggest that good software engineering practices are not the highest priority for MS.

Brian