Help me here. If something has gone wrong, how can a preventive action be taken?
You can correct the issue (CA), and the source of the issue (part of CA, but
prevention of recurrence)...to some eyes, that is one of each...
Not my eyes, thus my response...but you could make a good case that part of the CA is prevention of recurrence...
If you're one of the many auditors I've had to deal with...the preventative part is not CA but PA...doubling the paperwork for no reason whatsoever...
We all know that those auditors exist, many threads on them here...
whether or not we agree with them, it still costs time and money to put up with them...
humans...whatchagonnado...?