Change Management vs Opportunity for Improvement

rogerpenna

Involved In Discussions
#1
Hello.

Can anybody clarify the main differences? There seems to be some superposition in some of the steps of the processes or if model forms for both.

For example, in some form models I have seen, Change Management Form had fields like:
Type of Change
Process
Department
Change Description
Justification for Change
Impacts on Other Departments and Processes
Resulting Benefits
Expected Cost
Responsibility

Then you can also create risks and action plans for it.

And for OFI
Process
Department
Improvement Opportunity (which is same thing as Change Description)
Resulting Benefits
Responsibility


As well as many processes diagrams for Change Management I find on the internet have the first tasks very similar to OFI... like "Understand the problem and need to change", "Request for Change", etc.


--------------------

It seems to me (and please, feel free to debate or agree with me) that maybe OFIs should be used in a very casual way, just as a way to annotate several ideas...

Then maybe a Request For Change can be started on it's own or FROM OFIs?

Maybe add to OFIs some GUT analysis to determine criticity and rank the OFIs, and then OFI's that require some big changes kickstart a Change Management process and form?
 
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Tagin

Trusted Information Resource
#2
It seems to me (and please, feel free to debate or agree with me) that maybe OFIs should be used in a very casual way, just as a way to annotate several ideas...

Then maybe a Request For Change can be started on it's own or FROM OFIs?

Maybe add to OFIs some GUT analysis to determine criticity and rank the OFIs, and then OFI's that require some big changes kickstart a Change Management process and form?
I see OFIs as potential inputs to a Change Mmgt system. In 9001:2015, being risk-based, I am now wondering if having OFIs put into a risk register is the way to go, since OFIs presumably offer some positive risk benefit.

So perhaps the flow could be something roughly like:

[Good idea/audit OFI] > [RiskRegister entry] > [selected in Risk Review] > [Change Order created] > [Change Mgmt] > [Implement/Effectiveness]
 

Jim Wynne

Staff member
Admin
#3
What's being described here as a "Change Management form" hasn't been fully explained. How is it normally used? What is the process? Is it for engineering changes or any sort of change? Sometimes two forms are used-one for requesting a change and another for implementing it if it's accepted. It shouldn't matter much what the source is or what it's called.
 

rogerpenna

Involved In Discussions
#4
Well, we have no Change Management Form. That's part of the purpose of the question.

My company is creating a new system that will include several core and support processes, as well as most Quality systems. Many other stuff will be kept on our ERP, which is highly specialized in everything financial/tributes/taxes/legislation.


So why I am thinking of a form (electronic one)? Well, exactly so we can tie a single change to risk analysis, to Action Plans, tasks, projects, etc.

Is it for engineering changes or any sort of change?
Any sort. As we are contractors, projects are always presented ready by the client (local legislation doesn´t allow same company to bid for project AND execution). There may be the necessity for changes in projects. They are always very small and thus requiring little control, besides "as built" reports and spreadsheets, signatures from client's fiscals, official letters authorizing the changes and change of costs (even if the costs become smaller than originally planned).

As for the source, my thought is to register from WHERE came the need for change. Did it came from Management Meeting? From Non Conformities that required a big change after the root cause analysis? From OFIs?
 
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