ukrainka85
Starting to get Involved
One of the departments in my organization implemented a CCB (Change Control Board) to review change requests for their processes. They are following change control best practices to make sure their decisions to update processes are well communicated, planned and reviewed. They are assessing risk/impacts associated with the process changes.
They are currently saying that above a certain level of risk associated with the process change, they will have mitigations in place. But this is confusing me because I have never had to think of mitigations for process changes and I am almost tempted to think that the process change is a mitigation in itself, but that's not true. Can someone please help me think this through?
What are some examples of mitigations for high-risk process change? An example I thought of: if a process change will overhaul how the department conducts client communication globally, a hands-on training is mandatory (mitigation) of all department employees to ensure that everyone knows what to do.
*These are not manufacturing processes, but processes of the project management department within a clinical trial vendor
They are currently saying that above a certain level of risk associated with the process change, they will have mitigations in place. But this is confusing me because I have never had to think of mitigations for process changes and I am almost tempted to think that the process change is a mitigation in itself, but that's not true. Can someone please help me think this through?
What are some examples of mitigations for high-risk process change? An example I thought of: if a process change will overhaul how the department conducts client communication globally, a hands-on training is mandatory (mitigation) of all department employees to ensure that everyone knows what to do.
*These are not manufacturing processes, but processes of the project management department within a clinical trial vendor