During a recent surveillance audit, our auditor gave us a minor nonconformance because I stated on our control plan that we performed an "hourly" SPC check for certain dimensions. Unfortunately, because of work load and only having 1 SPC measuring station and five machines, the SPC checks were being done slightly over 1 hour. This meant that eventually one hourly check may be missed eg 6 hourly checks performed in 7 hours.
Now I don't want to change the wording on the control plan because I'll have to notify my customers of a change in inspection frequency. So where do I stand on this issue.
Any thoughts peeps!?!
Now I don't want to change the wording on the control plan because I'll have to notify my customers of a change in inspection frequency. So where do I stand on this issue.
Any thoughts peeps!?!