Changing Terminology in ISO 9001:2015 - Documentation Content

Q

QAMTY

#1
Hi everybody

Regarding the changes in terminology in 9001 2015.

My case, I have a 2008 system, and have been using the current terminology
e.g.
PRO-MS-001 Control of documents and records, also I mention this in the quality manual.
Other cases, “external provider” instead of “supplier” and “applicability” instead of “exclusion.”, etc.

Question:
Do we have to change all the old terminology on documents, now in 2015?

E.g. PRO-MS-001 Documented information

would it be a reason for an auditor to raise a nc if is not changed?

Thanks
 
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Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#2
Re: Changing terminology in ISO 9001 2015?

I see no reason to change terminology if the subjects are the same and people are comfortable with current terms. A supplier is still a supplier... the TC just wanted to make clear (as too many did not realize) it also means services such as calibration.
 

howste

Thaumaturge
Super Moderator
#3
As long as you know what they mean, you can use any terms you'd like. ISO 9001 doesn't mandate that you use their terms at all. I personally plan to keep calling records records and calling suppliers suppliers.
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#4
Re: Changing terminology in ISO 9001 2015?

I see no reason to change terminology if the subjects are the same and people are comfortable with current terms. A supplier is still a supplier... the TC just wanted to make clear (as too many did not realize) it also means services such as calibration.
I think it goes beyond that. Some external providers of processes and functions that affect an organization's quality system are not a typical supplier, vendor. For example, a corporate function that does all the procurement, supplier qualification, product design, customer call centers, etc. These, as well, are external providers.
 

BoardGuy

Quite Involved in Discussions
#5
Re: Changing terminology in ISO 9001 2015?

Should not be an issue as you are protected under general Section 0.1 of 9001. This section states: “It is not the intent of this International Standard to imply the need for:

- uniformity in the structure of different quality management systems;
- alignment of documentation to the clause structure of this International Standard;
- the use of the specific terminology of this International Standard within the organization.”

[FONT=&quot]Should the auditor go off the rails during the audit point this section out to him/her and politely request he/she stay within the scope of the audit.[/FONT]
 

Stijloor

Staff member
Super Moderator
#6
ISO 9000:2015 is a useful document:

Look at Page 12.

3.2.5
provider
supplier
organization (3.2.1) that provides a product (3.7.6) or a service (3.7.7)

EXAMPLE Producer, distributor, retailer or vendor of a product or a service.

Note 1 to entry: A provider can be internal or external to the organization.

Note 2 to entry: In a contractual situation, a provider is sometimes called “contractor”.

3.2.6
external provider
external supplier
provider (3.2.5) that is not part of the organization (3.2.1)

EXAMPLE Producer, distributor, retailer or vendor of a product (3.7.6) or a service (3.7.7)
 
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