Apologies if this has already come up - happy to re-post elsewhere.
Can anyone share experiences of selecting and/or changing ISO auditors?
My company (in the UK) has been ISO 27001 and 9001 accredited for over 10 years. We've used the same auditors for a long time (they are UKAS accredited) - they're OK but I'd like to understand if other auditors are better (and also check if we're paying the right amount and getting good value). But changing auditors would seem like a huge hassle - and it feels difficult to work out the pros and cons - and to get a real feel about what prices are going to be - both initially and over time.
It would frustrate me to stay with a particular supplier purely because it's too much of a faff to change. Then again "better the devil you know" is a strong driver in this instance.
Can anyone share experiences of selecting and/or changing ISO auditors?
My company (in the UK) has been ISO 27001 and 9001 accredited for over 10 years. We've used the same auditors for a long time (they are UKAS accredited) - they're OK but I'd like to understand if other auditors are better (and also check if we're paying the right amount and getting good value). But changing auditors would seem like a huge hassle - and it feels difficult to work out the pros and cons - and to get a real feel about what prices are going to be - both initially and over time.
It would frustrate me to stay with a particular supplier purely because it's too much of a faff to change. Then again "better the devil you know" is a strong driver in this instance.