Code of Conduct

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The Elsmar Cove Forum strives to create an environment that is open and safe for people to express their ideas. We encourage you to ask questions, exchange ideas, share best practices, and discuss your quality improvement challenges.

Guidelines

To promote the most beneficial discussions possible we suggest these simple guidelines:

  • Speak kindly, clearly, and respectfully to everyone.
  • Before you start a new discussion, search for answers. This avoids posts being marked as duplicates and keeps conversation flowing.
  • If you don’t see it somewhere else, ask your question.
  • Try to include all pertinent details and add helpful images or attachments, when available.
  • If you know an answer, comment back.
  • If you can solve another user’s question or provide valuable feedback, share your opinion and expertise.
  • Share the forum with others. Send the link to others with whom you want to collaborate to encourage them to join your discussions. The more active, interested users we have, the more dynamic and helpful the forum can be.

Policies

The following topics pertain to how the forum is run so it will provide the best user experience.

Conflict - Communities consist of diverse opinions, and some contributors may not agree with others. Lively and robust discourse often includes disagreements or differences of opinion but if a thread or user crosses into hateful, offensive, harassing, or abusive commentary or actions, we will remove the offending posts and also the user, if necessary.

Criticism - While we welcome constructive discussions on the relative merits of industry solutions and services, we will delete negative comments that are not relevant and/or do not improve the customer experience.

Structure - Users should attempt to keep their comments on topic within the thread. That means discussions should relate to the topic and group within that post. This should not discourage you from posting your question, but be aware that moderators may move your post to a different topic that more closely pertains to the issue at hand.

Moderation - Select forum members who have earned the designation, along with PQ Systems employees, moderate, manage, and contribute to the Elsmar Cover forum. They will always identify themselves as such to avoid confusion. Their roles include engaging and encouraging discussion, making comments, organizing the forum, and enforcing these policies.

Rules

All of our forum users, attachments, images, videos, and messages must abide by the rules listed below:

  1. Do not share your login information with other users; posts attributed to your account will be assumed to be posted by you.
  2. Do not share your license number, or sensitive or confidential information about yourself, your customers, or your organization.
  3. Do not threaten, abuse, troll, or harass.
  4. Do not use discriminatory or hateful speech.
  5. Do not use inflammatory or derogatory comments.
  6. Do not post sexually explicit, indecent, or pornographic material, including masked profanity.
  7. Do not post legal claims, demands, or informal or formal complaints.
  8. Do not post copyrighted or trademarked materials without first obtaining the right to use those materials.
  9. Do not spam or link to any site that may lead to malicious software that could harm another’s computer or device.
  10. Do not solicit, promote, or advertise for a company, product, or service.
  11. Do not make posts that promote illegal activities.

Violations

Posts that do not adhere to our policies are subject to being flagged, edited, or removed without notifying the user, and in certain situations, users will be banned from the Elsmar Cove Forum.

In addition, all participants in the Elsmar Cove Forum are subject to the Terms and Conditions noted on the site. All the guidelines and policies in this document are subject to change without notice. By posting or visiting the Elsmar Cove Forum you are thereby agreeing to all the terms in this document, as well as the Terms and Conditions.
 
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