Collated Nonconformances
- Thread starter jobayaso
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Hi, What we do is have a non conformance record and the person that is responsible for the area of the business is the one to consult with and work on a solution to the non-conformance. So for example, if the non-conformance was that we had no record of training or communication of the Quality management system, The compliance manager would liaise with the HR manager to find out why and the HR manager would rectify it, or work with the compliance manager to resolve the issue. I hope this helps!
Randy
Super Moderator
Anybody you want, including the janitor if that person is competent enough to do so, it's nobody else's business.
My question is.......What competencies do you yourself possess to be the "Lead Auditor"?
In general a nonconformance finding is assigned to the manager of the place where the NC was discovered. Very often a non-trivial finding has its cause in another department and its solution may lie in yet another department. The auditor usually has no idea of the originating or solution department. Some organizations assign an independent person to be responsible for leading a team of people for the investigation and solution. This is the method I have used for decades as I’ve found that assigning an NC to a single department leads to very shallow investigations and simple non-effective solutions like retraining or disciplining some random operator…or the NC just gets ignored.
I was able to attend an internal auditor's training and just recently underwent a Lead Auditor Training Course.
What I meant about collated NC's is: different areas that have been audited having NCs on the same clause.
Go up the org chart until someone who covers all such management personnel responsible for the matter(s).
Then it's either on them at the high level, they will delegate to their staff, or they will tell you how to cut up the NC into more delegatable/managable bits for lower level personnel.
Edit: or toss it into CAPA as it is systemic/systematic, and let that process sort everything out (including interactions).
Then it's either on them at the high level, they will delegate to their staff, or they will tell you how to cut up the NC into more delegatable/managable bits for lower level personnel.
Edit: or toss it into CAPA as it is systemic/systematic, and let that process sort everything out (including interactions).
And who thought collating NC’s by clauses was a good idea? Asinine at best. A nonconformity related to doc control in sales will very likely have a completely different root cause, compared to another one in shipping.
Stop the madness.
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