Combining Multiple CARs (Corrective Action Request) into One CAR?

[Jim Wynne]

Re: Multiple CARs into One CAR?

Forgive my ignorance, but after reading all the replies to this question (thanks to all by the way) I think I may have this figured out. Please correct me if I am wrong... I should be issuing a non-conformance report / form for rejections to aid in tracking. And I should be writing CARs on the reasons for those rejections, not the rejection itself correct?

You write a nonconformance report (a) when the issue needs to be dispositioned (a decision needs to be made as to how to deal with the NC product) and/or (b) when a record of the issue is needed.

One possible result of the NCR review might be issuance of a CAR. The CAR is issued when there is a need to do corrections (rework parts, fix a machine, etc.), a need to do containment (the locations of like material must be ascertained, and material must be quarantined) and a need to take action to prevent the thing from happening again.

Unless you need to do all of those things, you shouldn't be issuing the CAR--you should do the NCR, follow up with the disposition, and move on.

 

[NikkiQSM]

Re: Multiple CARs into One CAR?

You write a nonconformance report (a) when the issue needs to be dispositioned (a decision needs to be made as to how to deal with the NC product) and/or (b) when a record of the issue is needed.

One possible result of the NCR review might be issuance of a CAR. The CAR is issued when there is a need to do corrections (rework parts, fix a machine, etc.), a need to do containment (the locations of like material must be ascertained, and material must be quarantined) and a need to take action to prevent the thing from happening again.

Unless you need to do all of those things, you shouldn't be issuing the CAR--you should do the NCR, follow up with the disposition, and move on.

Yes - I need to rework the products that are rejected 99% of the time. I guess the bigger issue is that the same problems / rejections keep occuring and therefore, I am writing the same CARs over and over. My auditors told me to "bucket" them.

 

[Bev D]

Re: Multiple CARs into One CAR?

Forgive my ignorance, but after reading all the replies to this question (thanks to all by the way) I think I may have this figured out. Please correct me if I am wrong... I should be issuing a non-conformance report / form for rejections to aid in tracking. And I should be writing CARs on the reasons for those rejections, not the rejection itself correct?

yes...however, you only need to issue the CAR if it is worth pursuing root cause and corrective action to prevent recurrence.

 

[EEJen]

This also sound like you have a tight spec that your process is not capable of meeting.

This would be a good place for SPC to monitor the color and adjust when it is with the control limits. Then the only time you would need a non conformance is if it goes out side of your defined control limits. When you get a non conformance then review what happened to determine if you need a corrective action.

 

[ssz102]

i see so many replies here
all of them told you the method of handle nonconformance report however, they ignore a question that how to prevent this off-color to occurr again?
if that was resolved, all of problem are work out too, don't you think?
we will back to your off-color defect, if this defects really doesn't work out according to current technique, so why don't you review this problem if it affect product assembly function or the end customer used?
if this phenomenal could accept, the CARs are not issued in future

BTW, my english is not well, so i don't know this express if you can understand

 

[NikkiQSM]

Re: Multiple CARs into One CAR?

The CAR is issued when there is a need to do corrections (rework parts, fix a machine, etc.), a need to do containment (the locations of like material must be ascertained, and material must be quarantined) and a need to take action to prevent the thing from happening again.

Unless you need to do all of those things, you shouldn't be issuing the CAR--you should do the NCR, follow up with the disposition, and move on.

Because of the type of business we are in, we can / may rework material all the time. If a product is rejected due to poor quality of the plastic pellets, and the reason for the poor quality is isolated, do I still need to write a CAR?

What I have in head right now is:

• If something is rejected for whatever reason, the rejection is documented in a NCMR (Non-Conforming Material Report).
• Example: The product is rejected due to being off-color.
• Over the next 2 weeks, two more products are rejected due to being off-color.
• It is found that the color mixer is the same for all three products that had been rejected due to being off-color.
• I would then issue a CAR (Corrective Action Request)

Does that make sense?
Thanks again for the help.

 

[Jim Wynne]

Re: Multiple CARs into One CAR?

Because of the type of business we are in, we can / may rework material all the time. If a product is rejected due to poor quality of the plastic pellets, and the reason for the poor quality is isolated, do I still need to write a CAR?

What I have in head right now is:

• If something is rejected for whatever reason, the rejection is documented in a NCMR (Non-Conforming Material Report).
• Example: The product is rejected due to being off-color.
• Over the next 2 weeks, two more products are rejected due to being off-color.
• It is found that the color mixer is the same for all three products that had been rejected due to being off-color.
• I would then issue a CAR (Corrective Action Request)

Does that make sense?
Thanks again for the help.

It does make sense, although after the first reject it would be a good idea to see if you (or someone) can find out what's going on and then make a decision as to how to proceed.