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Company and Department Key Performance Index (KPI)

R

r29728

#11
#11
Re: Company and Dept. KPI

Patricia Ravanello said:
I don't remember where this list is from, so I can't provide appropriate acknowledgement, but it's a veritable smorgasbord of metrics grouped by Department/functional area...
Click to expand...

Thanks a lot for your inputs....
 
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S

selsensoy

#12
#12
Hi everyone,

I think Q1 Metrics will be useful for you, you can customize these metrics,
if you have need further information please let me know.:agree1:
 
R

rjmsteel

Starting to get Involved
#13
#13
Patricia,

That is quite an impressive metrics list with a good amount of inputs which could be useful. However I must say that in a smaller size metals processing facility, a fair amount of the metric samples for measure would Scare half of our employees into some sense of paranoia or related emotions.

On a more cheerful note: From my perspective your Management Operating/ Metric Capture System is still - by far - THE BEST :agree1: most logical; user friendly system, on the Cove, including:

The clear improvements to the Access database Issues System.
The really cool Document Tree example; etc.

Thanks very much,

:bigwave:
Rich M.
Metals Processing
 
P

Patricia Ravanello

Quite Involved in Discussions
#15
#15
Andrej said:
Hi Patricia,

The list you have published is from the book:

EXCELLENCE THE IBM WAY, by H. James Harrington, published by ASQC Quality Press, 1988.

Andrej
Click to expand...
:thanks: so much Angrej
...I had no idea where it came from, or if it wasn't one of those "open source" documents that people just keep adding to.

I'm grateful that we are able to acknowledge the source.

:thanx: Patricia
 
W

WisdomseekerSC

#16
#16
This thread is wonderful....what is the difference between KPI and quality objectives? Does anyone have specific examples for an R&D department that also serves as specialty contract manufacturing site for medical components?
 
Jim Wynne

Jim Wynne

Staff member
Admin
#17
#17
WisdomseekerSC said:
This thread is wonderful....what is the difference between KPI and quality objectives? Does anyone have specific examples for an R&D department that also serves as specialty contract manufacturing site for medical components?
Click to expand...
"KPI" stands for Key Performance Indicator, not "Index." At any rate, quality objectives are goals (targets) and KPIs are the way the progress towards the target is measured. Objectives and KPIs are derived from the expectations for processes. If you know what's expected, you can form an objective and if the objective is properly identified, you will know what to measure. If you're unsure about what the objective(s) should be, or what to measure, it means that the expectations have not been properly identified.
 
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