Re: What is the meaning of competence? ISO 9001 Clause 6.2.2 Competence
Every function requires a specified set of knowledge and skills in order for the employee to meet the functional requirements. This can be translated to training requirements: what training does the employee need to follow to meet the functional requirements: what quality system documents, regulations, regulatory guidelines and standards must be read and understood; which skills must be qualified?
Whenever you hire a new employee, you transfer an employee from one function to another or whenever you significantly change the job specification you need to assess whether the employee meets the functional and training requirements.
You not only need to assess if the employee has followed the training, but also need to asses whether he/she demonstrates the required knowledge and skills during daily practice. You can test this immediately after training through written or practical examination. You also have to do this continuously through annual appraisal programs. If the employee does not demonstrate the skills or knowledge even though he/she has gone through the training, the training is ineffective and an NCR should be raised to fix this (through retraining or imploving the trainingmethod/material/etc).
Every function requires a specified set of knowledge and skills in order for the employee to meet the functional requirements. This can be translated to training requirements: what training does the employee need to follow to meet the functional requirements: what quality system documents, regulations, regulatory guidelines and standards must be read and understood; which skills must be qualified?
Whenever you hire a new employee, you transfer an employee from one function to another or whenever you significantly change the job specification you need to assess whether the employee meets the functional and training requirements.
You not only need to assess if the employee has followed the training, but also need to asses whether he/she demonstrates the required knowledge and skills during daily practice. You can test this immediately after training through written or practical examination. You also have to do this continuously through annual appraisal programs. If the employee does not demonstrate the skills or knowledge even though he/she has gone through the training, the training is ineffective and an NCR should be raised to fix this (through retraining or imploving the trainingmethod/material/etc).