Bill Krause
Registered
Hello All,
A number of years ago, mid 90s through early 2000s, we used a software called Easy Track on a Win 95 OS to manage our complaints. All complaint information, pictures, and associated investigational information was stored in Easy Track, with no paper back up. Fast Forward to 2021, I am trying to access some old complaints we have and unfortunately, we no longer have the correct login credentials and have been unsuccessful in attempting to access the complaint date through the underlying Oracle database.
My question for the forum: Does anyone know of a way to bypass the login requirements, or a company that specializes in accessing locked Oracle databases?
The secondary question for the forum: Does anyone know who bought Easy Track?
I suspect we are not the only company who has experienced this problem, and any help on this topic would be much appreciated.
A number of years ago, mid 90s through early 2000s, we used a software called Easy Track on a Win 95 OS to manage our complaints. All complaint information, pictures, and associated investigational information was stored in Easy Track, with no paper back up. Fast Forward to 2021, I am trying to access some old complaints we have and unfortunately, we no longer have the correct login credentials and have been unsuccessful in attempting to access the complaint date through the underlying Oracle database.
My question for the forum: Does anyone know of a way to bypass the login requirements, or a company that specializes in accessing locked Oracle databases?
The secondary question for the forum: Does anyone know who bought Easy Track?
I suspect we are not the only company who has experienced this problem, and any help on this topic would be much appreciated.
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