Informational "Context of the Organization" in ISO 9001:2015 Clause 4.1

[somashekar]

Re: "Context of the Organization" in 4.1 of ISO 9001

While the standard is the content, an annex within the standard with the intent (purpose / objective) for every clause could have explained it to any user who wants to use the standard for implementation and certification. Mike is on dot.

 

[Jen Kirley]

Re: "Context of the Organization" in 4.1 of ISO 9001

I, too wish there was an Annex as is included in the ISO 14001:2015 standard. It would have helped.

That said, I have clients in management services SIC who find the new broad language more useful than the specifics that tended to lock the previous version to manufacturing sector applications.

I would have loved to had those guidance documents available to me when I started internal auditing in 2006; certainly I would have liked to have had/known about the Auditing Practices Group page. Maybe they were there, and I just didn't know about them. I can't imagine the standard having that kind of detail and remaining relevant to the broad scope of sectors it is trying to serve.

All of this being the case, I am glad to have access to these pieces of guidance. I give my clients the hyperlinks all the time.

 

[Sidney Vianna]

Re: "Context of the Organization" in 4.1 of ISO 9001

I would have loved to had those guidance documents available to me when I started internal auditing in 2006; certainly I would have liked to have had/known about the Auditing Practices Group page. Maybe they were there, and I just didn't know about them.

Yes, they were, as I created a thread on them in March 2004.

 

[darklord]

Re: "Context of the Organization" in 4.1 of ISO 9001

This whole requirement sounds like fluff and a waste of time to me.

Yup!!!

 

[Chennaiite]

Re: "Context of the Organization" in 4.1 of ISO 9001:2015

A genuine question - why is it "The Organization shall determine external and internal issues.." and not "The Top Management" ?

 

[howste]

Re: "Context of the Organization" in 4.1 of ISO 9001:2015

A genuine question - why is it "The Organization shall determine external and internal issues.." and not "The Top Management" ?

Top Management may not have the knowledge and technical expertise to determine all of these issues. It makes sense for them to delegate this task to those who do.

 

[charanjit singh]

Re: "Context of the Organization" in 4.1 of ISO 9001:2015

That's a good point. Context of the Organisation aught to be a major concern of those who set up the organisation in the first place.

 

[charanjit singh]

Re: "Context of the Organization" in 4.1 of ISO 9001:2015

Regarding Howtse's point. It is true Top Management may lack the requisite knowledge and technical expertise and may need help from professionals. But they cannot delegate the responsibility for a fundamental point like the context of the organisation that they themselves have set up.

 

[LUV-d-4UM]

Re: "Context of the Organization" in 4.1 of ISO 9001:2015

Without the presence of Top Management might as well re-schedule the upgrade to ISO9001:2015 audit.

 

[howste]

Re: "Context of the Organization" in 4.1 of ISO 9001:2015

Ultimately Top Management is responsible for everything that happens or needs to happen in the company.