Contingency Plan missing Utility Interruptions - Root cause support needed

#1
I received a minor non-conformance in my last audit "evidence of the utility interruptions being detailed within the current contingency plan revised in Feb 2022 could not be found". I'm struggling with the root cause on my 3L5Y. We've had this contingency plan in place for several years now, and it has been updated as required, and testing completed. We had the utilities companies listed on the contingency plan but we didn't have it spelled out in enough detail. We thought we had met the requirements. Any suggestions on the root cause wording for systemic, detection, and specific?
 
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#3
The full NC statement is "Contingency plan is not effective - evidence of the utility interruptions being detailed within the current contingency plan revised in Feb 2022 could not be found". 3L5Y stands for 3 legged 5 why, our root cause analysis tool.
 

Jim Wynne

Leader
Admin
#4
The full NC statement is "Contingency plan is not effective - evidence of the utility interruptions being detailed within the current contingency plan revised in Feb 2022 could not be found". 3L5Y stands for 3 legged 5 why, our root cause analysis tool.
Was there no reference to the standard and what requirement was violated?
 
#6
The requirement violated was referred to as:
The organization shall:
a) identify and evaluate internal and external risks to all manufacturing processes and infrastructure equipment essential to maintain production output and to ensure that customer requirements are met;
b) define contingency plans according to risk and impact to the customer;
c) prepare contingency plans for continuity of supply in the event of utility interruptions.
 
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