Contingency Plan missing Utility Interruptions - Root cause support needed

[Jamie Atkinson]

I received a minor non-conformance in my last audit "evidence of the utility interruptions being detailed within the current contingency plan revised in Feb 2022 could not be found". I'm struggling with the root cause on my 3L5Y. We've had this contingency plan in place for several years now, and it has been updated as required, and testing completed. We had the utilities companies listed on the contingency plan but we didn't have it spelled out in enough detail. We thought we had met the requirements. Any suggestions on the root cause wording for systemic, detection, and specific?

 

[Jim Wynne]

Please post the entirety of the audit NC statement. Also, what is "3L5Y"?

 

[Jamie Atkinson]

The full NC statement is "Contingency plan is not effective - evidence of the utility interruptions being detailed within the current contingency plan revised in Feb 2022 could not be found". 3L5Y stands for 3 legged 5 why, our root cause analysis tool.

 

[Jim Wynne]

The full NC statement is "Contingency plan is not effective - evidence of the utility interruptions being detailed within the current contingency plan revised in Feb 2022 could not be found". 3L5Y stands for 3 legged 5 why, our root cause analysis tool.

Was there no reference to the standard and what requirement was violated?

 

[Sidney Vianna]

Contingency plans, Back-up Power Generation

 

[Jamie Atkinson]

The requirement violated was referred to as:
The organization shall:
a) identify and evaluate internal and external risks to all manufacturing processes and infrastructure equipment essential to maintain production output and to ensure that customer requirements are met;
b) define contingency plans according to risk and impact to the customer;
c) prepare contingency plans for continuity of supply in the event of utility interruptions.

 

[Jim Wynne]

What is the difference between your contingency plan and what the auditor expected to see?

 

[Jamie Atkinson]

I think he wanted to see that we would have a back up generator in place. This was missing from our plan.

 

[Jim Wynne]

I think he wanted to see that we would have a back up generator in place. This was missing from our plan.

You're not sure what was expected? I suggest that you look at the thread that @Sidney Vianna linked to and see if it's germane. There's nothing in the cited requirements that calls for a backup generator per se.