Continual Improvement & KPI's (Key Performance Indicators) - ISO 14001

M

maxman

#1
Hi, I use the standard 'Improvement Plan' for continual progress which holds significant aspects, audit non-conformances, employee suggestions, incidents and preventative measures etc which is fine.

The thing is, I now have to develop KPI's for the 31 sites I am responsible for in the UK. Does anyone know of any quantifiable Inputs and Measures other than Training, audits results etc?.

I have so far put things like Legislation as an Input with the Measure being environmental compliance however, if a site has breached legislation for some reason i.e. sent a consignment of hazardous waste but haven't completed the associated paperwork correctly - the last thing they will do is admit it to me!.

I just don't know how to quantifiably measure KPI's that I know will be accurate and when I only get to audit each site on an 18 month cycle it is difficult to build relationships with all the employees. Any suggestions please??
 
Elsmar Forum Sponsor
N

Neil V.

#2
Re: 14001 - Continual Improvement & KPI's

Does anyone know of any quantifiable Inputs and Measures other than Training, audits results etc?.
First thing I notice: have you identified your Aspects, their Impacts, and their overall Significance? I believe your objectives and metrics should be based off these.
 
M

maxman

#3
Re: 14001 - Continual Improvement & KPI's

Thanks; I have identified my significant aspects which are mainly CO2 from fleet vehicles, Use of diesel, gas, electric, transportation and disposal of waste and waste incineration.

All of the above I find difficult to use as KPIs as they are all linked to productivity and the size of each site - therefore I cannot draw up a comparative between all 31 sites.

I gave training as a good example as I have issued CDs to each site with a follow up questionnaire - the higher the percentage score for each site would be a measure of their performance.
 
N

Neil V.

#4
Re: 14001 - Continual Improvement & KPI's

Hopefully some of the more experienced members will weigh in on this and either clean up what i've said or give a more concise answer, but heres my take...

Thanks; I have identified my significant aspects which are mainly CO2 from fleet vehicles, Use of diesel, gas, electric, transportation and disposal of waste and waste incineration.
Since you know your significant aspects you should be able to set your objectives and targets. For example, fuel is a natural resource (oil). The less you use the better it is for the environment (less nat. resource depletion, less air pollution from refining process, less air pollution from transportation, etc.). You could look at increasing the km/liter average per vehicle by 10 km. You could achieve this by performing more frequent maintenance (checking things like tire pressure, air filters, etc.).

All of the above I find difficult to use as KPIs as they are all linked to productivity and the size of each site - therefore I cannot draw up a comparative between all 31 sites.
I can relate to the trouble in measuring something when related to productivity, however, there are ways to do it. Might have to get a little creative. Why do you suggest comparing each site to one another? I would think you are looking to improve as a whole, not just one site versus another. Is it feasible to benchmark each individually and set an improvement metric for each? Also, can't each site keep their own records. 18 months is a pretty long time to do a follow up...

I gave training as a good example as I have issued CDs to each site with a follow up questionnaire - the higher the percentage score for each site would be a measure of their performance.
Training, though good, doesn't translate into performance. What you've done here is addressed 4.4.2 Competence, Training, and Awareness to at least some extent.
 
M

maxman

#5
Re: Continual Improvement & KPI's - ISO 14001

Hi,

Take fuel as you have mentioned, this significant aspect has been taken into consideration regarding resource depletion, VOC to air etc via the aspects register - it isn't one of our objectives and targets as we have already mitigated this by the introduction of trackers so that vehicles stick to the speed limit.

I have mitigated all significant aspects but they will always remain significant whatever we do.

I have to compare each site with one another as this is just one division of the company; we have 11 in total and to do this individually would stress me out completely!. If you say there are ways of doing it by being a little creative - I have pretty much exhausted all avenues and am at a loss

When I mentioned training, don't you think that an increase of 4.4.2 for employees would translate into some sort of respective increase in performance at all. It satisfies the standard as little training has been implemented yet so I thought is would have been of benefit.

At the end of the day, what I want is a traffic light system that adddress's as many of the core mandatory elements in order to show at management reviews, who needs to pull their weight and also to comment those who have done well.
 
N

Neil V.

#6
Agreed, if you've really done all you can to reduce/eliminate the negative impact of a particular significant aspect then it's time to move on.

I'm still not convinced of the training/performance relationship, unless you are only talking about measuring performance of how they did on the questionaire? I'm not saying there is no relationship, but IMO you don't want to make that assumption based on a questionaire score. I'm not sure what the training video covered, but say it was chemical handling. I would look at the number of injuries from improper handling or dollars spent in cleanup. Maybe then i'd go back and see if there were any correlations between the two, scores vs. shortcomings. And I would do these things only if you and the other Management Review folks think it worthwhile.

..what I want is a traffic light system that adddress's as many of the core mandatory elements in order to show at management reviews..
Sounds good, not sure what you mean by 'core mandatory elements' though. This seems to stray from the KPI's you were looking for advice on initially. As a company you determine what KPI's to track based off your business and things like your env. policy and significant aspects. 'Elements' (if you are referring to the ISO 14001 guidebook) would be things like document control, corrective action, determination of aspects, etc. Based on your original post I think you understand this. Just mentioning for clarity's sake...
 
R

ralphsulser

#7
Here are some things we do and track. This is a copy of the minutes from a monthly meeting by EHS Manager and team


Our Company Name
Joint Environmental, Health and Safety Committee Meeting
Wednesday, March 25th, 2009

Members:– EHS Manager/ EMS Coordinator
- Human Resources Manager
– QC Manager-
- Assembly-
– Heat Treat Team Leader
– Safety Coordinator
– Heat Treat sr. Manager

1. All scheduled 2008 audits were completed.
2. Missing emergency evacuation map has been replaced at dock door exit.
3. Drain holes were made in the Hot Forging slug carts in order to allow the lube to drain back into the forge pit and prevent the lube from being transferred to the steel recycling container.
4. There was one recordable in the first quarter of 2009. Although we are trying to reduce all accidents, this is still a major improvement from the first quarter in 2008.
5. Currently we have recycled approximately 900 gallons of coolant and water mixture from the automotive lathing area; this represents $495.00 savings in waste hauling charges thus far. There will also be a savings in the reduction of new product needed to maintain the quality of the coolant, but has not been determined yet.
6. Tool and Die will replace EDM 244 with Crystal Bright EDM fluid; a new environmentally friendly fluid which will also reduces cost by $568.21 per barrel.
7. Press #1 pit will be steam cleaned by the Hot Forging associates and Safety Kleen will be on site to vacuum out the waste.
8. The MSDS file in the front break room has been updated also there is a new electronic version of the MSDS sheets which includes the chemicals that are no longer used at MSC.
9. The first 2009 quarterly fire sprinkler inspection has been completed without any problems.
10. Environmental charts were updated with the February data and posted on the EHS communication board.
11. The vendor will send a truck in March to pick up the Used Oil for recycling.
12. The ISO 14001, Re-Certification audit was completed without receiving any non-conformances.
13. We currently recycle used oil, metal, wood pallets, batteries, light bulbs, cardboard, plastic, office paper, aluminum cans, printer cartridges and electronic equipment and we are still looking for more ways to continue improvements in environmental responsibility.

Agenda for Next Meeting scheduled for 04-24-09:
1. Review old business
2. New Business
3. Recommendations
4. Correspondence/

Thank You,

The man
Environmental, Health and Safety Manager
 
N

Neil V.

#8
That's an impressive write up, especially for a monthly meeting. Thanks for sharing! I'd be interested to see what #10, environmental charts, look like or consist of.
 
R

ralphsulser

#9
That's an impressive write up, especially for a monthly meeting. Thanks for sharing! I'd be interested to see what #10, environmental charts, look like or consist of.
They are just simple bar and line graphs showing the monthly recycling amounts or $ values. We also got an award from the state of SC for our Adopt-A-Highway program, and a Green award from Honda.
 
M

meo786

#10
Dear Sir,

so nice guide line for me, please share the Environmental charts. What is this, i am also develop for our system.

Thanks & best regards.



Here are some things we do and track. This is a copy of the minutes from a monthly meeting by EHS Manager and team


Our Company Name
Joint Environmental, Health and Safety Committee Meeting
Wednesday, March 25th, 2009

Members:– EHS Manager/ EMS Coordinator
- Human Resources Manager
– QC Manager-
- Assembly-
– Heat Treat Team Leader
– Safety Coordinator
– Heat Treat sr. Manager

1. All scheduled 2008 audits were completed.
2. Missing emergency evacuation map has been replaced at dock door exit.
3. Drain holes were made in the Hot Forging slug carts in order to allow the lube to drain back into the forge pit and prevent the lube from being transferred to the steel recycling container.
4. There was one recordable in the first quarter of 2009. Although we are trying to reduce all accidents, this is still a major improvement from the first quarter in 2008.
5. Currently we have recycled approximately 900 gallons of coolant and water mixture from the automotive lathing area; this represents $495.00 savings in waste hauling charges thus far. There will also be a savings in the reduction of new product needed to maintain the quality of the coolant, but has not been determined yet.
6. Tool and Die will replace EDM 244 with Crystal Bright EDM fluid; a new environmentally friendly fluid which will also reduces cost by $568.21 per barrel.
7. Press #1 pit will be steam cleaned by the Hot Forging associates and Safety Kleen will be on site to vacuum out the waste.
8. The MSDS file in the front break room has been updated also there is a new electronic version of the MSDS sheets which includes the chemicals that are no longer used at MSC.
9. The first 2009 quarterly fire sprinkler inspection has been completed without any problems.
10. Environmental charts were updated with the February data and posted on the EHS communication board.
11. The vendor will send a truck in March to pick up the Used Oil for recycling.
12. The ISO 14001, Re-Certification audit was completed without receiving any non-conformances.
13. We currently recycle used oil, metal, wood pallets, batteries, light bulbs, cardboard, plastic, office paper, aluminum cans, printer cartridges and electronic equipment and we are still looking for more ways to continue improvements in environmental responsibility.

Agenda for Next Meeting scheduled for 04-24-09:
1. Review old business
2. New Business
3. Recommendations
4. Correspondence/

Thank You,

The man
Environmental, Health and Safety Manager
 
Thread starter Similar threads Forum Replies Date
B Four Key Performance Indicators for Continual Improvement (Dec. 3 2019) [Deleted] Training - Internal, External, Online and Distance Learning 2
R Linking the Processes of Continual Improvement, Change Management, Risk Management, Action Planning, etc? Preventive Action and Continuous Improvement 5
A A Question about Continual improvement process in AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
B Ranking Continual Improvement Projects Quality Tools, Improvement and Analysis 5
J Understanding ISO 9001:2015 - 10.3 Continual Improvement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
P CA,PA, Continual Improvement - How to start in a Service Company Quality Tools, Improvement and Analysis 1
Marc How will "continual improvement" be audited? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
B Internal Audit Question - 8.5.1 Continual Improvement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 23
M Continual Improvement Procedure - Please review Document Control Systems, Procedures, Forms and Templates 1
P Document Control vs Continual Improvement Document Control Systems, Procedures, Forms and Templates 11
C Continual Improvement in the context of ISO 22000:2005 Preventive Action and Continuous Improvement 2
Q Process Approach & Continual Improvement Clauses and Evidence of its Effective Use ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
S Continual Improvement vs. Ineffective Actions AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
A Definition Continual Improvement vs. Kaizen - Differences Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically 6
Icy Mountain Continual Improvement, Preventive Action and Corrective Action Database Quality Tools, Improvement and Analysis 23
T TS 16949 Continual Improvement Requirements vs. QS-9000 Requirements IATF 16949 - Automotive Quality Systems Standard 16
somashekar Environmental and OH&S Management Continual Improvement Miscellaneous Environmental Standards and EMS Related Discussions 7
V Continual Improvement of the Organization - TS 16949 Clause 8.5.1.1 IATF 16949 - Automotive Quality Systems Standard 10
S Continual (Continuous) Improvement - Different Standards, different requirements Occupational Health & Safety Management Standards 12
I Process Improvement/Continual Improvement "Idea Stage-gate" process? Misc. Quality Assurance and Business Systems Related Topics 3
N Continual Improvement Tools Preventive Action and Continuous Improvement 3
R Definition Continuous Improvement and Continual Improvement - Differences Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically 21
A Clause 8.5 Continual Improvement - What is intended by the standard? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
B Quality Policy - Need to include "Customer Satisfaction & Continual Improvement? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
somashekar Temperature Cycling Process - Continual Improvement and ISO 13485 ISO 13485:2016 - Medical Device Quality Management Systems 6
V Gearing up GMP based systems for continual improvement. US Food and Drug Administration (FDA) 4
Anerol C What can I show as evidence of Continual (Continuous) Improvement? Preventive Action and Continuous Improvement 81
B 8.5.1 Continual Improvement - What Quality Objectives can I add? Construction ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Z Continual Improvement based on a Company's Characteristics Preventive Action and Continuous Improvement 6
L Introduce Continual Improvement in a Mining Equipment Service Company ? HOW? Quality Tools, Improvement and Analysis 5
R Jump Start Continual Improvement Process - What works? Preventive Action and Continuous Improvement 9
V TQM - Implementing Continual Improvement of Product, Processes and System Misc. Quality Assurance and Business Systems Related Topics 1
B Continual Improvement Requirements - No expected completion date listed - 8.5.1 IATF 16949 - Automotive Quality Systems Standard 10
B Continual Improvement form - Does anyone have a CI form they will share? Preventive Action and Continuous Improvement 2
C Process Goals - Stretch or "Do-able": Corrective Actions or Continual Improvement Preventive Action and Continuous Improvement 6
M Setting Objectives and Targets for the EMS - Is continual improvement required? Miscellaneous Environmental Standards and EMS Related Discussions 23
J Continual Improvement - Service Company - Carpool, manpower, purchasing, logistics Service Industry Specific Topics 1
P Continuous vs. Continual Improvement - The Differences Preventive Action and Continuous Improvement 9
L Records of continual improvement - How do you keep auditors happy on this topic? Records and Data - Quality, Legal and Other Evidence 11
J Continual Improvement - What is CI and what is CI not? Preventive Action and Continuous Improvement 32
Marc The Continual Improvement Process (vs. Continuous Improvement?) Book, Video, Blog and Web Site Reviews and Recommendations 6
C Continual Improvement Book Book, Video, Blog and Web Site Reviews and Recommendations 14
Q Difference between Continuous and Continual Improvement IATF 16949 - Automotive Quality Systems Standard 8
C Evidence of Continual Improvement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
R Anyone have a procedure to share for TS 16949 - 8.5.1 Continual Improvement? IATF 16949 - Automotive Quality Systems Standard 3
A Is reduction of scrap a valid Continual Improvement Project? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
K Continual Improvement & Preventive Action Differences ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
L ISO 14001 - Environmental Management Program - To govern continual improvement? ISO 14001:2015 Specific Discussions 6
A Continual Improvement of Production Processes - TS 16949 IATF 16949 - Automotive Quality Systems Standard 11
J Continual Improvement vs. Continuous Improvement - Terminology Semantics ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16

Similar threads

Top Bottom