Continual Improvement & Preventive Action Differences

K

kapoor

#1
#1
hello Members
I would like to know the how Preventive Action and Continual Improvement are different from each other.
 
Introducing Process Improvement to New Employees
Elsmar Forum Sponsor
T

Tom Harris

#2
#2
Hi Kapoor

ISO 9000 says: preventive action 'eliminates the cause of a potential nonconformity or other undesirable potential situation'.

I say: PA is anything we do to stop bad things (that haven't happened yet) ever happening.

ISO 9000 says: continual improvement is 'recurring activity to increase the ability to fulfil requirements'.

I say: CI is all the stuff we do to get better at achieving our outcomes.

Other, much finer, definitions will now follow ... :)
 
Claes Gefvenberg

Claes Gefvenberg

Admin
#3
#3
I think your definition is quite satisfactory, Tom...

Continual improvement: Improve what you already have...
Preventive actions: Prevent potential problems from occuring...

I might just add that preventive as well as corrective actions are part of continual improvement.

See 8.5.1:

The organization shall continually improve the effectiveness of the quality management system through the use of the qualitypolicy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review.
 
T

Tom Harris

#4
#4
And to add to your excellent and succinct defintions, Claes...

Continual improvement: Improve what you already have...
Preventive actions: Prevent potential problems from occuring...
Corrective actions: Prevent actual problems from reccuring...
Correction: Deal with things that are wrong...

Now, if you had written the standards... !
 
G

gpainter

Quite Involved in Discussions
#5
#5
The most desirable mode for a company is PA. Down the road after a company has been successful at CA, then PA is the word. CA and PA are an essential part of CI. Just look at the standard.
 
G

gbodry

#7
#7
Re: Continual Improvement & Preventive action

This is exactly where I get wrapped around the wheel. By continually improving a process, we are by default preventing failures from occurring, aren't we?
My organization is constantly improving process. However, we typically do not assign the improvement as 'preventive' even though it is.
Could Preventive Action be considered related to specific outputs from a process and changes to the process itself be considered Continual Improvement?
I can completely understand Preventive Action as it relates to design, with FMEA et. al, but I have a very difficult time when trying to relate it to Process. Any assistance in clarification would be greatly appreciated.
 
Bev D

Bev D

Heretical Statistician
Staff member
Super Moderator
#8
#8
Re: Continual Improvement & Preventive action

Tom Harris said:
And to add to your excellent and succinct defintions, Claes...

Continual improvement: Improve what you already have...
Preventive actions: Prevent potential problems from occuring...
Corrective actions: Prevent actual problems from reccuring...
Correction: Deal with things that are wrong...
Click to expand...
This is it in a nutshell. I think I'll get that in a tattoo!

for me the issue is thta we typically translate the need for objective evidence of these things leads to the 'simplest' method for the auditor to understand and QA to 'track': the dreaded form. in my current organization we do a lot of continual improvement, prvention, correction and corrective action activity but most of it isn't on the form that QA must review, approve and track. So, the auditor rarely sees this good work. in fact once we were showing him a great example of a corrective action (Problem Solving of a complex physical problem that was detected when customers started cmoplaining and returning product for service. While the auditor thought we were doing good work, we got a finding because we didn't "issue a corrective action", meaning the form that is listed on our corrective Action procedure. :bonk:
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
Icy Mountain Continual Improvement, Preventive Action and Corrective Action Database Quality Tools, Improvement and Analysis 23
Sidney Vianna ISO 14001 News ISO 14001 Continual Improvement Survey ISO 14001:2015 Specific Discussions 0
T Continual Improvement as Result of Corrective Action? Preventive Action and Continuous Improvement 32
B Four Key Performance Indicators for Continual Improvement (Dec. 3 2019) [Deleted] Training - Internal, External, Online and Distance Learning 2
R Linking the Processes of Continual Improvement, Change Management, Risk Management, Action Planning, etc? Preventive Action and Continuous Improvement 5
A A Question about Continual improvement process in AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
B Ranking Continual Improvement Projects Quality Tools, Improvement and Analysis 5
J Understanding ISO 9001:2015 - 10.3 Continual Improvement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
P CA,PA, Continual Improvement - How to start in a Service Company Quality Tools, Improvement and Analysis 1
Marc How will "continual improvement" be audited? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
B Internal Audit Question - 8.5.1 Continual Improvement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 23
M Continual Improvement Procedure - Please review Document Control Systems, Procedures, Forms and Templates 1
P Document Control vs Continual Improvement Document Control Systems, Procedures, Forms and Templates 11
C Continual Improvement in the context of ISO 22000:2005 Preventive Action and Continuous Improvement 2
Q Process Approach & Continual Improvement Clauses and Evidence of its Effective Use ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
S Continual Improvement vs. Ineffective Actions AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
A Definition Continual Improvement vs. Kaizen - Differences Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically 6
T TS 16949 Continual Improvement Requirements vs. QS-9000 Requirements IATF 16949 - Automotive Quality Systems Standard 16
somashekar Environmental and OH&S Management Continual Improvement Miscellaneous Environmental Standards and EMS Related Discussions 7
V Continual Improvement of the Organization - TS 16949 Clause 8.5.1.1 IATF 16949 - Automotive Quality Systems Standard 10
S Continual (Continuous) Improvement - Different Standards, different requirements Occupational Health & Safety Management Standards 12
I Process Improvement/Continual Improvement "Idea Stage-gate" process? Misc. Quality Assurance and Business Systems Related Topics 3
N Continual Improvement Tools Preventive Action and Continuous Improvement 3
R Definition Continuous Improvement and Continual Improvement - Differences Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically 21
A Clause 8.5 Continual Improvement - What is intended by the standard? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
B Quality Policy - Need to include "Customer Satisfaction & Continual Improvement? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
somashekar Temperature Cycling Process - Continual Improvement and ISO 13485 ISO 13485:2016 - Medical Device Quality Management Systems 6
M Continual Improvement & KPI's (Key Performance Indicators) - ISO 14001 REACH and RoHS Conversations 23
V Gearing up GMP based systems for continual improvement. US Food and Drug Administration (FDA) 4
Anerol C What can I show as evidence of Continual (Continuous) Improvement? Preventive Action and Continuous Improvement 81
B 8.5.1 Continual Improvement - What Quality Objectives can I add? Construction ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Z Continual Improvement based on a Company's Characteristics Preventive Action and Continuous Improvement 6
L Introduce Continual Improvement in a Mining Equipment Service Company ? HOW? Quality Tools, Improvement and Analysis 5
R Jump Start Continual Improvement Process - What works? Preventive Action and Continuous Improvement 9
V TQM - Implementing Continual Improvement of Product, Processes and System Misc. Quality Assurance and Business Systems Related Topics 1
B Continual Improvement Requirements - No expected completion date listed - 8.5.1 IATF 16949 - Automotive Quality Systems Standard 10
B Continual Improvement form - Does anyone have a CI form they will share? Preventive Action and Continuous Improvement 2
C Process Goals - Stretch or "Do-able": Corrective Actions or Continual Improvement Preventive Action and Continuous Improvement 6
M Setting Objectives and Targets for the EMS - Is continual improvement required? Miscellaneous Environmental Standards and EMS Related Discussions 23
J Continual Improvement - Service Company - Carpool, manpower, purchasing, logistics Service Industry Specific Topics 1
P Continuous vs. Continual Improvement - The Differences Preventive Action and Continuous Improvement 9
L Records of continual improvement - How do you keep auditors happy on this topic? Records and Data - Quality, Legal and Other Evidence 11
J Continual Improvement - What is CI and what is CI not? Preventive Action and Continuous Improvement 32
Marc The Continual Improvement Process (vs. Continuous Improvement?) Book, Video, Blog and Web Site Reviews and Recommendations 6
C Continual Improvement Book Book, Video, Blog and Web Site Reviews and Recommendations 14
Q Difference between Continuous and Continual Improvement IATF 16949 - Automotive Quality Systems Standard 8
C Evidence of Continual Improvement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
R Anyone have a procedure to share for TS 16949 - 8.5.1 Continual Improvement? IATF 16949 - Automotive Quality Systems Standard 3
A Is reduction of scrap a valid Continual Improvement Project? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
L ISO 14001 - Environmental Management Program - To govern continual improvement? ISO 14001:2015 Specific Discussions 6

Similar threads

Top Bottom