Continual Improvement Procedure - Please review

M

Muhd Firdaus

#1
Dear all,

My factory manager has given me this procedure and ask to check and improve its content. Basically,i have no experience in preparing procedure for
continual improvement,and therefore i would like to seek support as to check the content for me. Maybe anyone can share his procedure or experience on the same subject and this will surely help me to improve its content. Appreciate your support
 

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Jen Kirley

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#2
Good day Muhd, I am sorry for the delay in responding.

I think it is interesting to see the procedure is titled Continual Improvement and features corrective and preventive action; both of those are required by the standard while a written procedure for Continuous Improvement is not required. Do you have other procedures that address corrective and preventive action, or is this one intended to cover all three subjects?

While we could certainly argue that successive preventive action steps could be considered Continual Improvement, overall I think the term Continual Improvement is too easily confused with continually responding to issues (corrective actions). The Free Dictionary defines Continuous Improvement as:
kaizen Japanese [kaɪˈzɛn]
n
(Philosophy) a philosophy of continuous improvement of working practices that underlies total quality management and just-in-time business techniques
[literally: improvement]
I can think of Continuous Improvement as 5S projects, workflow improvements, streamlining to reduce transactional bottlenecks, and error proofing with unique labeling or container use.

Other observations:

I like the flow chart.

Section 8 mentions HOD and 8.7 mention SLT, which are not included in definitions.

I hope this helps!
 
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