Contract Review Process Turtle Diagram - Please Review and Critique

Caster

An Early Cover
Trusted Information Resource
#11
They could be

michelle8075 said:
.... My only problem is that I think that my "processes" are grouped more by "departments".....Michelle
Well they could be.

We went through agonizing meetings over whether something was a process OR department OR activity OR function OR aaarrgh!

In particular I never sorted out activity vs. process.

In the end we just asked our registar. He said as long as we had thought abought it and were happy with the way we set it up, and were prepared to defend it, ALL he could check is that our business actually ran the way we said and that would be that!

He would like to see COPs, MOPs, ans SOPs but if we went another way - he would be even happier.

So we have some processes that are departments and some that span several departments.

Have you seen this? http://www.terrapeneintl.com/support/index.htm

Plexus popularized the turtle. I suggest you download the technical info...lots of good ideas and explanations to adopt. We didn't buy the software, but I thank them for the good information freely shared.
 
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bpritts

Involved - Posts
#12
michelle8075 said:
:thanks: Thank you everyone so far for your constructive comments. Yesterday when I posted this thread I was at a "dead end" sort to speak. I have read everyone's comments, and I think I am finally starting to get it!

Caster: Thank you for stating about the ISO clauses called out in my turtle diagram. I see exactly what you are saying. I just can't let go.......... I have this problem in other parts of my life too (LOL).

<cut>
Michelle

One of the areas that I see a lot of confusion over is that ISO 9001:1994 (and therefore QS-9000, too) had some elements that really did spell out business process requirements (like contract review); but others specified conditions on how other processes were to be done.

(For example, old 4.10 - Inspection - roughly corresponded to a work process, while old 4.11 - calibration - included both a work process- calibrating devices -- but also conditions that affected 4.10, namely that any inspections were to be done with calibrated devices.) So, some of your processes may still reflect ISO clauses - e.g. requirements review, preventive maintenance, internal audits... while others will not really match to a process (e.g. most of the "management commitment" requirements.) Meanwhile, the most important processes for your company - that is, finding customers, determining their requirements, making a product or service, and delivering same-- need to have center stage. So be careful.

I encourage my clients to start with those key processes of finding customers, developing product/service - sweat over these. (You are already on the right track by starting with contract review.) Don't anguish over the smaller, support processes.

Regards,

Brad
 
M

michelle8075

#13
I still have to read through all the info that Casper supplied (THANKS! Great info, I am doing to read it over the weekend) and B supplied, but I promised you guys an updated turtle of what I am doing.

So, attached is a very rough draft of this. It's not always in format, but the basic information is there.

Am I getting better or worse? Thank you for your honesty. I have to nail this down before my audit and I am looking forward to hearing all of your responses. So far, they have been extremely helpful to me.

Have a great weekend everyone!
Michelle
 
A

Alena Ruf

#14
Re: Contract Review process Turtle Diagram - Help :) - Please Review and Critique

Why I cannot open no one from those attached diagrammms ?
Help.
Thank you
Alena
 

harry

Super Moderator
#16
Re: Contract Review process Turtle Diagram - Help :) - Please Review and Critique

Also check on the 'version' of your excel.
 
P

Pepper - 2011

#17
Re: Contract Review process Turtle Diagram - Help :) - Please Review and Critique

Herewith another turtle template that is commonly used which also prompts to identify objectives, risks, indicators and interfaces.
 

Attachments

A

Alena Ruf

#18
Re: Contract Review process Turtle Diagram - Help :) - Please Review and Critique

Hello,
Thank you all for willingness . :thanx:
Alena
 
T

tallguynev

#19
Hi M,

Your contract review process turtle diagram is very thorough. How are these requirements then filtered down into a easy to understand format for the management team to whom will be carrying out the contract review?

Tallguynev
 
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