I have a flow diagram (Process Sequence Chart) in my quality manual which shows the flow of information and material between functions (purchasing , incoming inspection, assembly, shipping, etc.). During a recent audit, there was a finding that "the chart does not clearly document the methods of control of these processes as referenced in clause 4.1" Besides showing the flow of manufacturing from customer (start) to shipping (finish), I also have another page which shows activites such as internal audits, training, corrective action, customer feedback and how it relates to each of these same functions (as stated above). What am I missing as far as 'controls'?
Besides that, where is it required that controls be documented, other than the required documented procedures referenced in the standard?
Besides that, where is it required that controls be documented, other than the required documented procedures referenced in the standard?
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