Control of Change i.e. process and WI

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malasuerte

Involved In Discussions
#2
What is required when training to change in IATF 16949 specifically when training to process change?
Sorry...please reread your question and then rephrase. It makes virtually no sense.

But, in general, you are responsible for developing the 'training' needed for whatever element. If you are talking about process change, there could be multiple things that need to be trained: risk assessment, stats/DOE, the tool/document/software used, etc.
 
#3
When changing a document, Does the change being made need to be called out in any fashion when training production operators to the change? i.e. can I simply make a general statement at the beginning of a work instruction stating there is a change and consider that training?
 

blackholequasar

The Cheerful Diabetic
#4
Typically a change is captured in a revision history or change order or something that defines what changes were made. When we train to a new revision document, for minor changes we just have the operators read the WI and document that they read and understood the changes. For major changes, there would most likely be a training session that is documented on a training history form that serves later as objective evidence of training.
 

optomist1

A Sea of Statistics
Super Moderator
#5
Hi Highway82,

Chiming in with the prior posters…simply whether Aero, Auto, Med etc., details and traceability are key. If not on a mobile device, I could share several recent incidents where a supplier “minimized” the importance and impact of a WI, process change only to be found as the cause of a product issue(s) not suggesting this applies to you, but rather to illustrate the point

hope this helps…
Optomist1
 
#6
I am in the automotive industry, Our current process is as you guys have described. We have a new work instruction system that is live, changes can be made instantly. I guess I should be asking, what is considered training? Can an operator train themselves to a new or modified process?
 

blackholequasar

The Cheerful Diabetic
#7
We used a "read and understood" form to have the operators sign off on when they self-trained. This usually covered any sort of issues further down, such as an operator claiming they didn't "know" about a change (evidence: they signed off and said they did) and also objective evidence during any sort of customer/3rd party audits.
 
#8
Our system cycles through every step of a work instruction step by step, all data is recorded including operator name etc. If the first step of the WI states there is a change and requests them to accept the change would that be equivalent? Or do the details of the change need stated?
 

blackholequasar

The Cheerful Diabetic
#9
I think that depends on what works for you! You want to make sure that the changes are truly understood. If you believe that notifying of a change and leaving it to the operators to read and process that change is sufficient and won't cause issues, then do what is good for the company. It's probably more of a personal preference on my end, but I like to have an outline (revision notes) with training that an operator signs off on. At another company I worked for, they had a very clever idea of highlighting all the document changes in bright yellow so it was very obvious what the newest revision to date had!
 
#10
Honestly our currently training log system works well and the IATF auditors love it. I don't want to change but I arguing with the director of the company and he makes some valid point. My concern is detail of the training, identifying the training, review and approval.
•7.5.2 Creating and updating
•When creating and updating documented information, the organization shall ensure appropriate:
•a) identification and description (e.g. a title, date, author, or reference number);
•b) format (e.g. language, software version, graphics) and media (e.g. paper, electronic);
•c) review and approval for suitability and adequacy.
 
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