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Hi,
Our company with about 200 employees works basically simultanously on two physically separated networks. Some employees have two computers in order to have access to both networks (files are transferree back and forth by e-mail), but most have only access to one or the other network.
Now, to have 2 separated networks is a customer requirement and ISO 9001 surely appreciates that we take this into account
However, the ISO requirements regarding document control gives me some headache. Along a project, people from "both network worlds" are involved at some point.
Some documents are sometimes used/needed on both networks. So, on an on-need basis people just transfer the needed documents back and forth between the two networks, save them here and there. When a new version of a controlled document is released to a controlled location, who will remember that he/she transferred an old version of that document half a year ago to a lcoation on the other network.
Hence, with the current system I cannot guarantee that the latest version of documents are available at the point of use and that obsolete documents are removed.
Any advice on how to proceed with this? Currently we don't comply with the ISO 9001 requirements regarding control of documents, on the other side ISO 9001 also says that we must ensure customer requirements (2 networks in this case). I made several proposals how to overcome this (e.g. replicated doc library database) but they were all rejected.
Thanks!
Our company with about 200 employees works basically simultanously on two physically separated networks. Some employees have two computers in order to have access to both networks (files are transferree back and forth by e-mail), but most have only access to one or the other network.
Now, to have 2 separated networks is a customer requirement and ISO 9001 surely appreciates that we take this into account
Some documents are sometimes used/needed on both networks. So, on an on-need basis people just transfer the needed documents back and forth between the two networks, save them here and there. When a new version of a controlled document is released to a controlled location, who will remember that he/she transferred an old version of that document half a year ago to a lcoation on the other network.
Hence, with the current system I cannot guarantee that the latest version of documents are available at the point of use and that obsolete documents are removed.
Any advice on how to proceed with this? Currently we don't comply with the ISO 9001 requirements regarding control of documents, on the other side ISO 9001 also says that we must ensure customer requirements (2 networks in this case). I made several proposals how to overcome this (e.g. replicated doc library database) but they were all rejected.
Thanks!