Hi All
it has been a very long time since i posted anything here but i have been sneaking around and using the mass of useful information that this forum provides.
I am still a very frustrated QA Manager in the same job as i was when i posted A LOT a few years ago, but i keep plodding on.
I have recently received a Major NCR for all quality system procedures within my company mainly because they are out of date and have never been updated since the business was changed/restructured before my time. I have been trying to get people to update the procedures for quite a few years and well no one cares to be honest even now we have the major NCR no one seems interested.. SO basically its come to a point where our external auditor said enough is enough and raised the Major NCR which i have to admit i totally agree with, the problem is because its a QUALITY system and i am the group QUALITY manager everyone sees it as my problem and job, they have no idea..
Any way the problem
Our system is based on the old BS5750 standard and its kind of just evolved from there the procedures have got bigger and bigger, there are hundreds of them, they are very wordy and pretty useless. I am trying to start a fresh system (I don't have long) while cherry picking the information that i can use from the old procedures, i want people to actually take note of them and USE THEM.
One of the first ones i have started to look at is Control of Documents. I have created a procedure and called it Control of Documents (Quality System) basically how i write, control and issue the QA Manual, Operational Procedures and Standard Forms, that was fine no problem.. now we have a procedure in our system and it was called control of documents, in this procedure it covered QA docs (can remove that now) Design and project, nothing to do with sale/quoting, etc which i found odd but i have noticed that this information is also repeated in a procedure for Design Control, projects, etc not in its entirety but most of it is the same just worded differently with other aspects thrown in..
The Question
Do i need a documented procedure for Control of documents which covers Design, projects etc just referring to documents when there will be a documented procedure for the whole of Design Control, Project Control, Purchasing Control, etc??
Im not sure if that makes sense or not, the system is a nightmare and i really want to simplify it but i cannot see the wood for the trees..
HELP PLEASE
it has been a very long time since i posted anything here but i have been sneaking around and using the mass of useful information that this forum provides.
I am still a very frustrated QA Manager in the same job as i was when i posted A LOT a few years ago, but i keep plodding on.
I have recently received a Major NCR for all quality system procedures within my company mainly because they are out of date and have never been updated since the business was changed/restructured before my time. I have been trying to get people to update the procedures for quite a few years and well no one cares to be honest even now we have the major NCR no one seems interested.. SO basically its come to a point where our external auditor said enough is enough and raised the Major NCR which i have to admit i totally agree with, the problem is because its a QUALITY system and i am the group QUALITY manager everyone sees it as my problem and job, they have no idea..
Any way the problem
Our system is based on the old BS5750 standard and its kind of just evolved from there the procedures have got bigger and bigger, there are hundreds of them, they are very wordy and pretty useless. I am trying to start a fresh system (I don't have long) while cherry picking the information that i can use from the old procedures, i want people to actually take note of them and USE THEM.
One of the first ones i have started to look at is Control of Documents. I have created a procedure and called it Control of Documents (Quality System) basically how i write, control and issue the QA Manual, Operational Procedures and Standard Forms, that was fine no problem.. now we have a procedure in our system and it was called control of documents, in this procedure it covered QA docs (can remove that now) Design and project, nothing to do with sale/quoting, etc which i found odd but i have noticed that this information is also repeated in a procedure for Design Control, projects, etc not in its entirety but most of it is the same just worded differently with other aspects thrown in..
The Question
Do i need a documented procedure for Control of documents which covers Design, projects etc just referring to documents when there will be a documented procedure for the whole of Design Control, Project Control, Purchasing Control, etc??
Im not sure if that makes sense or not, the system is a nightmare and i really want to simplify it but i cannot see the wood for the trees..
HELP PLEASE
