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Control of Monitoring and Measuring Equipment for Servicing Photocopiers

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glenn0004

#1
#1
I've just been reviewing notes I made during our recent external audit. The use of calibration equipment was noted in respect of test charts used to assess the output of devices (we service photocopiers) and multi meters that are used to ensure that remanufactured devices are electrically safe. My initial understanding of this line of audit was related to 7.6 - Control of Monitoring and Measuring Equipment. We maintain the calibration of the multi meters and maintain records in respect of 7.6. However, we had never considered test charts under this requirement. I have since reviewed and re-read the requirements of 7.6 and have started to wonder if we have this all wrong as the requirements refer to "determine the monitoring and measurements to be undertaken and the monitoring and measuring equipment needed to provide evidence of conformity of product to determined requirements"... does this requirement relate to the requirements determined by the customer or all requirements of the product including those not specified by the customer but necessary for the specified or intended used.
 
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#2
#2
Re: Control of Monitoring and Measuring Equipment

In your process, how is the decision made to accept the refurbed copier for being electrically safe? What information does the technician use? What is the source of this information? And how do we know that this information is valid?

Are the charts part of that process?
 
G

glenn0004

#3
#3
Re: Control of Monitoring and Measuring Equipment

Thanks for the reply: With respect to What information does the technician use? and What is the source of this information? And how do we know that this information is valid? the engineer will use a calibrated volt meter, to measure various resistance readings that detailed within a worksheet and are recorded on the same worksheet. This activity is a documeneted part of our remanufacture process. The various resistance requirments etc are taken from current legislation....however my question regarding section 7.6 is, does this relate to the requirements determined by the customer or all requirements of the product including those not specified by the customer but necessary for the specified or intended used with respect to "determine the monitoring and measurements to be undertaken and the monitoring and measuring equipment needed to provide evidence of conformity of product to determined requirements"...
 
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