Control of Nonconforming Product - Seeking Information and Example Procedure

S

sasiengineer

#1
Hello All,

I am looking for more information about control of non conforming product for design and Development Company. (Note: We don’t do any manufacturing)
So in this case what will be the Control of non conforming product?
Any reference procedures available?
 
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Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#2
sasiengineer said:
Hello All,

I am looking for more information about control of non conforming product for design and Development Company. (Note: We don’t do any manufacturing)
So in this case what will be the Control of non conforming product?
Any reference procedures available?
The Designs would need to be addressed in the Nonconforming Material Procedure.

Nonconforming material can be product, service, and even drawings. In my opinion.
 
Last edited:

Randy

Super Moderator
#3
sasiengineer said:
Hello All
So in this case what will be the Control of non conforming product?
Procedure?

If it isn't right don't let it out the door for any reason no matter who says to do it.

How's that?
 

RoxaneB

Super Moderator
Super Moderator
#4
And so combining the suggestions from Coury and Randy...don't let bad designs out the door.

In essence, you promise things to your customer. What do you do to ensure the bad stuff doesn't reach your customer? If you realize that a design is flawed, what do you do?

If you have a generic design that goes to multiple customers and realize that it is flawed, you then to have a process for dealing with this situation.

Your product is a service, but the intent is the same. You need a procedure for outlining how you control nonconforming service.
 
S

sasiengineer

#5
I belive design review and verification and validation will control all the errors and mistakes made during the design and development of drawing.

So the Control of non conforming product is something related to delivery of the right final product or final design design that we developed.( using forms like Output complaince report etc ) Am I Right?
 

RoxaneB

Super Moderator
Super Moderator
#6
sasiengineer said:
I belive design review and verification and validation will control all the errors and mistakes made during the design and development of drawing.
If that were the case, the occurence of product recalls would not exist in human history. One quick look at the automotive industry is evidence that the process of design and development is hardly perfect.

sasiengineer said:
So the Control of non conforming product is something related to delivery of the right final product or final design design that we developed.( using forms like Output complaince report etc ) Am I Right?
Product is anything which you provide to the customer. It could be the design, the reports...but it could also be outputs from project management (e.g., quotes, plans, information, schedules, etc.).
 

Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#7
sasiengineer said:
I belive design review and verification and validation will control all the errors and mistakes made during the design and development of drawing.

So the Control of non conforming product is something related to delivery of the right final product or final design design that we developed.( using forms like Output complaince report etc ) Am I Right?
I believe you got it.
 
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