Hi, I have a few problems with my Suppliers, maybe somebody has any gold ideas how convice supplier for send 8d reports and react to complaints in correct time.
Hi, I have a few problems with my Suppliers, maybe somebody has any gold ideas how convice supplier for send 8d reports and react to complaints in correct time.
One of the best tools for improvement of supplier response is a face to face meeting. Find out why they are having trouble responding. Maybe they don't understand the requirements. Look at it as an opportunity to educate and improve your supplier base.
One of the best tools for improvement of supplier response is a face to face meeting. Find out why they are having trouble responding. Maybe they don't understand the requirements. Look at it as an opportunity to educate and improve your supplier base.
Gert Sorensen said:I could not agree more with you Too often the dialogue between the customer and supplier is overlooked as the key to problemsolving.
I strongly feel, the supplier normally won't understand its importance, and they fell its a waste of time. We need to show them the path to savings..hopefully they may agree...
I think this might fall under the approx 10% of CAs. If the CA program is to work with the suppliers, it needs to a value to the organization and the supplier. Issuance of CAs to suppliers should be reviewed on the value to both the Supplier and the Customer. I have seen too many CAs issued for things that could have been handled via telephone and/or emails, in my opinion.
What is CA? is it Corrective Action?