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I don't know the origin of this document, I located it somewhere in the early days of our transition to TS and our TS team used it to distinguish the differences between COPS/MOPS/SOPS. I only have a scanned copy which isn't great, but I'll attach it anyway.
Also see: COP (Customer Oriented Process), MOP and SOP Examples and Explanation
Also see: COP (Customer Oriented Process), MOP and SOP Examples and Explanation
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