COPQ - Cost of Poor Quality - Seeking recently published data on COPQ

J

Johnny

#1
Doeas anyone know of any recently published data on COPQ, i.e. comparisons across organisations, benchmarking? I realise it's sensitive information but maybe useful if used to promote COPQ initiatives.
 
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CarolX

Super Moderator
Super Moderator
#2
Re: Copq

Johnny said:

Doeas anyone know of any recently published data on COPQ, i.e. comparisons across organisations, benchmarking? I realise it's sensitive information but maybe useful if used to promote COPQ initiatives.
Hi Johnny,

One question...what is COPQ?

I am guessing cost of product quality.

CarolX
 
S
#3
I haven't seen anything lately. You might try the ASQ website and check out there book section.
IMO Crosby offered the most in-depth information COPQ, which he dubbed PONC, price of nonconformance

CarolX'
COPQ = cost of poor quality.
 
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