Corporate Manual - Global Multi-Site ISO9001:2015 Certification

lokiboy

Registered
My organization is global with all sites being ISO9001:2008 certified. I've been tasked with implementing 1 quality assurance program globally. I was thinking of setting it up with a corporate manual to define the purpose of 1 global quality program and then defining the organization (Of course their will be site-level processes and procedures/work instructions that will be maintained at each location):
4.0 Context of the Organization
Defined globally of the organization
5.0 Leadership
Quality Policy
Vision Statement
Mission Statement
Organizational Chart (Titles only)
Strategic Direction
6.0 Planning
Change Management Procedure
Site-Level Risk/Opportunity Matrix
Corporate KPI's identified
7.0 Support
Corporate procedures for Document Control, Nonconformity, Audits, and Performance Reviews
8.0 Operation
Site-level processes identified
Site-level work instructions
9.0 Performance Evaluation
Conducted at site-level
Conducted at corporate level
10.0 Improvement
Conducted at site-level
Conducted at corporate level
Am I on the right track?
Thanks for the help!
 

cferrer

Involved In Discussions
You have probably already successfully implemented your global quality system and are maybe currently running it. This is an interesting topic. I wonder why noone commented. In any case, for what it's worth, I do think you were on the right track.

I would be interested in hearing how it turned out.

Greetings
 

cferrer

Involved In Discussions
I dont disagree with that. The configuration and structure of any management system must be tailored to the needs of the organization and must support strategic goals. Any efforts to implement systems that do not meet these two requirements are futile.

However, the architetural aspects of estabilishing a multi-organization (and international) management system are both challenging and interesting. Therefore, I find the innitiative from lokiboy to ask for ideas and input totally natural. I am still interested to know how they layed out their management system and if they have any lessons learned to share with the community.

Greetings,
CF
 

Randy

Super Moderator
I dont disagree with that. The configuration and structure of any management system must be tailored to the needs of the organization and must support strategic goals. Any efforts to implement systems that do not meet these two requirements are futile.

However, the architetural aspects of estabilishing a multi-organization (and international) management system are both challenging and interesting. Therefore, I find the innitiative from lokiboy to ask for ideas and input totally natural. I am still interested to know how they layed out their management system and if they have any lessons learned to share with the community.

Greetings,
CF
Agreed but here's the deal the way I see it, and I did see it just this week for another multi-site international (oh yeah this week an integrated EMS/QMS), the proposed approach isn't unique, it works just like he has it drawn up....It's another pea in the pod so to speak.

All he has to do is implement and effectively control..........Old news anyway and 4 years ago it probably wasn't that interesting is why it wasn't commented on.
 

cferrer

Involved In Discussions
Well, there has been indeed some interest on similar topics such as merging or integrating several QMSs, or manuals or companies. I found good information in the following threads:

Merging QM of 3 biz

Merging two QMS after acquisition

Quality Manual after merging

Merging site under one AS9100

Merging 2 Sites into 1

Merging after acquisition

Merging Multiple systems

Merging two document control systems - small companies

Merging companies compliance

Merging of 2 registrations

But thanks for your input.
 

lokiboy

Registered
The Global QMS was successfully certified back then. We just completed the recertification processes for those sites along with a "Change to Approval" for an additional 9 sites. Our QMS continues to improve with time.
 
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