Corrective Action Request (CAR) Form Examples and Discussion

[Big Jim]

I'd be interested to see these forms as well.

We tried a simple - "Combo" type form - Used a box checkoff to identify what the form was addressing Cor/Prevent/ Non-Com only but it did not work well for us.

Frankly IMHO would suggest you keep them separate.

We found it to easy to confuse the issues when reported on one from format. What happened was both Corrective and Preventative went un-reported because of the confusion....not only when filling out the form and deciding what was Corrective - what was Preventative - but in explaining how we handled and recorded the info to our external auditor.

Regards
Jim



[This message has been edited by Jim Biz (edited 20 February 2001).]

You have no idea how many companies I have come across that have terribly tangled corrective and preventive actions. I strongly agree that you are better off using different forms.

 

[fa3yy]

you may just change the sentences to be more positive way such as action plan form....so your staff may not look this form as an issues (negative)..
This form will act as both corrective and preventive action....

 

[LucaB]

I have used a cool japanese automotive 5Y CAR/PAR form that identified root cause, drain cause CA, PR, and is easy to understand.

I just dont know how to attach it if someone could help.

PS - 8d forms are also helpfull in understanding root cause and CA.

 

[Marc]

<snip> I just dont know how to attach it if someone could help. <snip>

(broken link removed)

 

[LucaB]

attached are 8D and 5Y report formats. I really love the 5Y as its concise and too the point ... the way us engineers love it!

have fun. feel free to critique

 

[Chance]

Hi,

In every change needed to an approved document, does it really need a corrective action request? I would say no, just to the major changes. But my confusion is, where to draw a line between minor and major? Is this something that can be decided by a Quality Manager alone? It sounds burocratic? If I enforce raising a CAR everytime it might give a negative impact to people who don't like to CAR. They might not bring up any change at all due to CAR threat.
Please advise.

Thanks,
Chance

 

[Stijloor]

Hi,

In every change needed to an approved document, does it really need a corrective action request? I would say no, just to the major changes. But my confusion is, where to draw a line between minor and major? Is this something that can be decided by a Quality Manager alone? It sounds burocratic? If I enforce raising a CAR everytime it might give a negative impact to people who don't like to CAR. They might not bring up any change at all due to CAR threat.
Please advise.

Thanks,
Chance

I think you're making this way too complex! No, document changes do not need a corrective action request. Document changes my be initiated to change and improve a process.

Stijloor.

 

[Chance]

I think you're making this way too complex! No, document changes do not need a corrective action request. Document changes my be initiated to change and improve a process.

Stijloor.

Thanks Stijloor.

This is suggested to me by Top Management. I just don't think that this is the way to do it. So, I want to create a simple procedure for process change.
The real situation is this, if a change to a document affect other departments, it is suggested that CAR should be initiated. Is there any simple way of doing this task?

How do other people take care of their process change? Appreciate your help.

 

[Stijloor]

Thanks Stijloor.

This is suggested to me by Top Management. I just don't think that this is the way to do it. So, I want to create a simple procedure for process change.
The real situation is this, if a change to a document affect other departments, it is suggested that CAR should be initiated. Is there any simple way of doing this task?

How do other people take care of their process change? Appreciate your help.

No, you do not issue a CAR. A CAR is issued as a result of a nonconformity when root cause analysis is often required. All you need to do is inform (via email) the affected parties of the changed document and the nature of the change. Then you request a confirmation. BTW, there's document control software that can do all this for you!

Stijloor.

 

[Big Jim]

An updated form, depending on the circumstances, might be able to be considered as part of continual improvement. In some circumstances, it may even be able to be claimed as a preventive action.

In order to be part of a corrective action, it would need to be part of the solution to a nonconformance. Not impossible, but not likely.