Corrective Action Request (CAR) Form Examples and Discussion

[Chance]

No, you do not issue a CAR. A CAR is issued as a result of a nonconformity when root cause analysis is often required. All you need to do is inform (via email) the affected parties of the changed document and the nature of the change. Then you request a confirmation. BTW, there's document control software that can do all this for you!

Stijloor.

Thanks again.
What if in situations where confirmation is not an option from different folks involve. I mean when disagreements or arguments arise?
I am using SharePoint server for change request/approvals.

 

[Chance]

An updated form, depending on the circumstances, might be able to be considered as part of continual improvement. In some circumstances, it may even be able to be claimed as a preventive action.

In order to be part of a corrective action, it would need to be part of the solution to a nonconformance. Not impossible, but not likely.

Thanks Jim.

So you are saying that CAR needs to be issued?

 

[Helmut Jilling]

Thanks Stijloor.

This is suggested to me by Top Management. I just don't think that this is the way to do it. So, I want to create a simple procedure for process change.
The real situation is this, if a change to a document affect other departments, it is suggested that CAR should be initiated. Is there any simple way of doing this task?

How do other people take care of their process change? Appreciate your help.

Stijloor is correct. It is not required to do corrective action just to change a document. It is permitted, but there are easier ways.

Corrective action is a problem solving tool, designed to help investigate and eliminate root causes.

Most companies create and use a simple document change request form, and use that to notify and get approvals. Keep it simple and let it meet your needs.

 

[Chance]

Stijloor is correct. It is not required to do corrective action just to change a document. It is permitted, but there are easier ways.

Corrective action is a problem solving tool, designed to help investigate and eliminate root causes.

Most companies create and use a simple document change request form, and use that to notify and get approvals. Keep it simple and let it meet your needs.

Thanks for your help.

There are two steps here. First, requesting a change then approval of the document itself. My question is do I need to get approval for:
1. document change request form
2. actual document that has a change
I want to be efficient in handling these tasks. My plan is get the approval for item one first and then if rejected, no need to even do anything to item 2. Am I in the right direction? Appreciate everybody's help.

Thanks.

 

[Helmut Jilling]

Thanks for your help.

There are two steps here. First, requesting a change then approval of the document itself. My question is do I need to get approval for:
1. document change request form
2. actual document that has a change
I want to be efficient in handling these tasks. My plan is get the approval for item one first and then if rejected, no need to even do anything to item 2. Am I in the right direction? Appreciate everybody's help.

Thanks.

I would recommend, try to keep it simple. ISO allows you to define what the procedure should be. There are only a few requirements (see the ISO standard). Do what works for you. You are required to define who must approve things, and decide what steps to follow. There are many examples available here at Elsmar, but keep it simple.

Many companies allow the owner of a document to make small changes and approve them himself. Bigger changes usually require several managers to be informed. You should also inform managers when there are changes.

 

[Big Jim]

Thanks Jim.

So you are saying that CAR needs to be issued?

Just the opposite. Most of the time it would not be required.

 

[Chance]

I would recommend, try to keep it simple. ISO allows you to define what the procedure should be. There are only a few requirements (see the ISO standard). Do what works for you. You are required to define who must approve things, and decide what steps to follow. There are many examples available here at Elsmar, but keep it simple.

Many companies allow the owner of a document to make small changes and approve them himself. Bigger changes usually require several managers to be informed. You should also inform managers when there are changes.

Thanks a lot for your help. Yes I will make it simple as possible.

 

[ddchhaya]

One of the objectives of the system approach is to simplify management processes and yet get consistent results through PDCA approach. If the need for maintaining records and documents (other than mandated by the standard/s) make the life complicated, then we need to check whether adding such activity in any way adds value to the management processes or makes the life more complicated? We do see many records which really add no value to the process. We need record of the results of corrective actions for building "Structural Capital" of the organization. While addressing adequacy of the management system, need for revising document could be discussed in the management review and the record of management review should suffice. We don't need corrective action plan or requests for revisions based on analysis of events that warrant the revision.

 

[alexin]

Hi all
I'm about 10mins new to this website and I'm already looking for a handout. Does anyone have a template for a Non Conformance / Corrective Action Report Form preferable in Word.
Many thanks
Alex

 

[Stijloor]

Hi all
I'm about 10mins new to this website and I'm already looking for a handout. Does anyone have a template for a Non Conformance / Corrective Action Report Form preferable in Word.
Many thanks
Alex

Welcome!

Look here.

Stijloor.