Corrective Action Request (CAR) Form Examples and Discussion

[Jim Wynne]

Is this still available?

You replied to a post from twenty years ago, and there's no telling when the last time the OP (not registered now) might have been here. Look through the thread. There are a lot of forms that have been posted.

 

[simonyeeklang]

I would like to know what some people are using in the way of forms to capture Corrective/Preventive Actions.

We use to use a "CAR" Corrective Action Request, and have modified it to become an "Issue Notification". The one problem is that most staff see this form for "issues" only - ie. Corrective Action.

Are there any different types of forms that others use to promote both corrective AND preventive action?

I look forward to your replies.

 

[Thee Bouyyy]

Hey @simonyeeklang Welcome to the Cove! You reacted to a twenty-year-old post. Nonetheless, thank you for sharing.

 

[simonyeeklang]

Never too late. Better late than never

 

[Thee Bouyyy]

Never too late. Better late than never

Yes of course, I believe Knowledge sharing has no time bound limit.

 

[Big Jim]

I'm not sure how much help this could be. Preventive Action is no longer a topic in ISO 9001:2015. It was last seen in the 2008 version.

 

[Thee Bouyyy]

I'm not sure how much help this could be. Preventive Action is no longer a topic in ISO 9001:2015. It was last seen in the 2008 version.

Yes, in fact API Q1 10th edition Ballot draft is also shows that they have removed preventive actions. Here, this thread is talking about the corrective actions only if I understood correctly.

 

[John Broomfield]

Indeed, just about the whole standard requires preventive action from the management system including such activities/processes as:

Assessing risk
Design
Planning
Selecting suppliers
Process control
Analyzing data
Etc..

Having to rely upon a separate PAR form may suggest a system weakness or nonconformity in need of corrective action.

 

[Big Jim]

Indeed, just about the whole standard requires preventive action from the management system including such activities/processes as:

Assessing risk
Design
Planning
Selecting suppliers
Process control
Analyzing data
Etc..

Having to rely upon a separate PAR form may suggest a system weakness or nonconformity in need of corrective action.

Hardly. All of these can be dealt with as risk and risk mitigation. Risk mitigation might be considered as the new term for preventive action. Most important is that the term preventive action is no longer in the standard.

The writers of the standard went to great lengths to end the comingling of corrective action and preventive action. They openly stated that preventive action did not live up to its mission and that risk was the new or replacement term. They not only renamed it, they gave it its own place in the standard, section 6, way away from corrective action.

One of the biggest reason for the failure of the mission is that corrective action and preventive action were written too much alike and were right next to each other. Somehow it became a common thing to believe that preventive action was what was done to prevent a nonconformance from happening again. It is not. What is done to keep a nonconformance from happening again is part of the corrective action.

Once this comingling happened in an organization and became part of their culture it was impossible to separate it, thus the need to go to great lengths to separate them.

 

[John Broomfield]

Risk mitigation sounds like preventive action to me.

Albeit better expressed.