Corrective Action Review - AS9100 Rev. C Requirement

[J Allen]

During a recent QMS Audit, the auditor identified a problem procedurely in our CA Process. Citing AS9100 section 8.5.0, we need to address and show objective evidence when evaluating cause/corrective action that we have considered if the defect cause could affect other parts and/or processes.
How do you folks address this requirement in your CA procedure or is it called out on your CA form?

 

[Mikishots]

Re: Corrective Action Review

During a recent QMS Audit, the auditor identified a problem procedurely in our CA Process. Citing AS9100 section 8.5.0, we need to address and show objective evidence when evaluating cause/corrective action that we have considered if the defect cause could affect other parts and/or processes.
How do you folks address this requirement in your CA procedure or is it called out on your CA form?

Yeah, this is one of the new requirements in Rev C.

For parts, we do a "where used" search. We also require Stores to do an inventory check and ask our ME's on the floor to examine WIP (if applicable).

If it's a process doc or something similar, we verify the references in our remaining documentation. pretty straightforward.

It's something we've always done because it's pretty logical. The standard simply states this explicitly now, so it's no longer "good practice" but required.

 

[yorkind]

Re: Corrective Action Review

We had this come up in an AS audit before. The way we handled it was by putting an extra line on our CA form that stated:

"check for other product/areas that NC would affect or if other NCs exist."

It was accepted by our registrar and we haven't had any issues since.

I usually will follow an audit trail from the CA to verify that no gages, measuing devices etc. were part of it. Most times it's an isolated issue in our shop.

Hope this helps.