M
mlthompson
Good Day Everyone! Please help me understand this requirement. I know the ISO standard says action shall be taken to eliminate recurrence. But then this statement is made. I always thought that this meant my company has the choice on what action to take (i.e., don't spend $150,000 to fix a $100 problem) or maybe just tolerate certain nuisance issues using existing controls.
I am now being told that "appropriate actions to the effects" only refers to effect on customer or end user. I am also being told that corrective actions (those that eliminate recurrence) must be taken on all nonconformities despite the magnitude of the issue. To implement poke yoke methods for every known problem can be very expensive and probably not feasible in most company's capitol budget.
How to you understand this requirement and what does your auditor check for to show compliance?
Thanks Much!
I am now being told that "appropriate actions to the effects" only refers to effect on customer or end user. I am also being told that corrective actions (those that eliminate recurrence) must be taken on all nonconformities despite the magnitude of the issue. To implement poke yoke methods for every known problem can be very expensive and probably not feasible in most company's capitol budget.
How to you understand this requirement and what does your auditor check for to show compliance?
Thanks Much!