S
Steve Truchon
This is my first post. I was relieved to discover this forum. I have enjoyed reading all the posts.
Corrective Action: We are a fineblanking company with QS9000 reg since 1998. I am the new QE tasked with maintaining the QS. My audits have revealed corrective actions limited to Customer returns, Suppliers, and IA's, but no internal corrective actions at all. The CA's that do exist appear superficial in response to identified problems and there is no evidence of even a base knowledge of root cause analysis. This much is correctable through training and development (minor grimace), but Im afraid that due to what I'll call a lazy auditor from our registrar, there seems to be a lack of willingness internally to seek improvement in our CA process. No consequence = no change. Has anyone had experience in overcoming this type of challenge and if so, please share, I am all ears (eyes).
Thanks
Steve
Corrective Action: We are a fineblanking company with QS9000 reg since 1998. I am the new QE tasked with maintaining the QS. My audits have revealed corrective actions limited to Customer returns, Suppliers, and IA's, but no internal corrective actions at all. The CA's that do exist appear superficial in response to identified problems and there is no evidence of even a base knowledge of root cause analysis. This much is correctable through training and development (minor grimace), but Im afraid that due to what I'll call a lazy auditor from our registrar, there seems to be a lack of willingness internally to seek improvement in our CA process. No consequence = no change. Has anyone had experience in overcoming this type of challenge and if so, please share, I am all ears (eyes).
Thanks
Steve