Corrective Actions identifed as Preventive Actions

Big Jim

Admin
Sure. But that's not what I said.

But you can easily identify a level deeper - there must be a reason why the staff don't understand. Without addressing this root cause, there's no reason to expect that it won't happen again.

I'll accept that in many cases it is a contributing cause on the way to finding the root cause.

What concerned me was that I perceived that you meant training could not be part of the corrective action. I can clearly see now that is not what you had in mind.
 
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