Re: SAVE THE TREES AND YOUR TIME
noboxwine said:
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Outside of that, if the dollar amount and impact of one event is significant enough, I would issue one as well.
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This thread could become interesting.
I agree with boxman, and can provide this example of when the price of the item was unimportant:
Let’s say that a customer returns a screw worth $1, or maybe less, and it came from a lot of 1000 pcs. So is it worth bothering with? Well, that rather depends, doesn’t it? Where, and for what is it used?
I can recall an occasion when I went through all the motions and returned a screw like that (Ok, I actually returned the entire lot). Both my superiors and the supplier first assumed that I had finally lost the tiny bit of sense they assumed I’d once had. Until I got the message across to them…
That bolt was to be used inside a rather complicated transmission.
If it had been used it would have caused a complete breakdown within a few hours of operation.
The transmission would probably have had to be scrapped or at least undergone extensive repairs.
The cost would have been about $7000, not counting the down time of the vehicle.
Lesson learned: You need to know how the item is used…
/Claes