Corrective and Preventive Action (CAPA) A Key Process of the Quality Management System Dec 17...

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Bill Levinson

Industrial Statistician and Trainer
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Bill Levinson submitted a new resource:

Corrective and Preventive Action (CAPA) A Key Process of the Quality Management System - Webinar on CAPA, with focus on CQI-20 (Effective Problem Solving)

Corrective and preventive action (CAPA) is among the most important processes of the quality management system. It is essential in not only its traditional role of dealing with poor quality, but also with customer complaints, audit findings, and outputs of the management review meeting. It can also be used very easily to address not only deficiencies but opportunities if the opportunities are expressed as gaps between current performance and potential performance. This makes it applicable to...
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