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Hi guys!
I need desperate help.
I would like information on Cost of Poor Quality in the Hotel Industry. More specifically, what kind of cost heads would fall as poor quality costs in a 500 bed five star hotel? What would fall under Internal Failure Costs, Extrenal Failure Costs, Appraisal Costs, Prevention Costs?
Thanks!!!
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I need desperate help.
I would like information on Cost of Poor Quality in the Hotel Industry. More specifically, what kind of cost heads would fall as poor quality costs in a 500 bed five star hotel? What would fall under Internal Failure Costs, Extrenal Failure Costs, Appraisal Costs, Prevention Costs?
Thanks!!!
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