Creating a "Records Policy" - Control of Quality Records

O

outoftown

#11
Re: Control of Quality Records

Help!

I am trying to create a "records policy" for 9001:2008, does any one have any sugestions on what to include or stay away from - should I include "all" business records or just records relating to 9001:2008?????
The best approach would be to go to each manager/department/process owner and find out what records are currently being kept, where, for how long and what happens at the end of that retention period. Prepare your records list by department, so it becomes easy to use and update by your personnel. Take care not to clutter the list with documents (procedures, manuals, work instructions, etc). Remember the adage; documents tell you what to do, records show what you did. Cross reference the 4.2.4 references and anyplace in the standard, corporate requirements, state, local, federal, OSHA, customers, etc. that require you to have evidence you have met some specified requirement. Using 4.2.4 references alone, it may not be clear if you captured everything. Example - everyone knows training records is a must, but what about personnel files, which may be the only record that contains evidence of minimum qualification for new hires?

If you want to double the number of records you are keeping, run it by the corporate lawyer.

Good luck
 
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W

Washley

#12
Annex B

ISO Technical Committee 176 (TC 176) Sub-Committee 2 (SC 2) produced several "Guidance" documents for ISO9001:2008. The one I think you're looking for is:

"ISO 9000 Introduction and Support Package: Guidance on the Documentation Requirements of ISO9001:2008." Document: ISO/TC 176/SC 2/N 525R2. You can download it from:

I'm new so I'm not yet permitted to embed links. Visit ISO's homepage and look up TC 176. From there, look up sub-committee 2 and you'll find the document!

The last page of the document is "Annex B" which is the list of records required by ISO9001:2008.

Looking at their site right now, it looks like their server is down until Monday March 8.
 

Stijloor

Staff member
Super Moderator
#13
Re: Control of Quality Records

It may be easier to go through the standard and look for any reference to 4.2.4. Where you are required to keep records you will find (4.2.4). This should be considered a minimum list.
I think the listing in the Annex is still easier. ;)

Stijloor.
 
J

JaneB

#14
Re: Control of Quality Records

Good approach outoftown.

I'd prepare a matrix of questions, and send each of them the blank matrix (with a few examples filled in), and ask the managers etc to fill it in. They are responsible, they should know what they've got and it keeps them as part of the system.

If you want to double the number of records you are keeping, run it by the corporate lawyer.
Hell, yeah. :lol:
 
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