Our company has millions of paper records. We're currently going through the process of beginning to image the documents and store them electronically. So far the effort is only going to encompass one or two main departments. As time goes on though each new department will be added so they can reap the benefits of an electronic archive versus paper. My issue is trying to come up with a good taxonomy or indexing scheme that can be applied across all departments. Basically I need help creating categories. Most of what I'm searching on is more of the "philosophy" of categorizing documents. For example, is it best to keep the documents separated by the departments or base the categories on a workflow type system? What happens when one department serves multiple departments? How do you handle documents that cross over the categories? If I could get some kind of guidance or pointed in the right direction I'd appreciate it. There's a ton of info on this forum but I don't seem able to find exactly what I"m looking for. Thanks in advance.