Q
Dear Coves
I am QE, and during a meeting I learn that we are observing an issue on the production line. We are seeing some abnormal behaviour and creating NCR where as we dont have a listed defect for that observation.
what is being observed is belived to be a critical to customer issue, however there is no specifications for that issue in the design. So in other words its a critical to customer but not a critical to quality characteristic of the final assembled product
.
What problem solving methods and tools can be used within the organizations to correct or clarify this issue.
- QE
I am QE, and during a meeting I learn that we are observing an issue on the production line. We are seeing some abnormal behaviour and creating NCR where as we dont have a listed defect for that observation.
what is being observed is belived to be a critical to customer issue, however there is no specifications for that issue in the design. So in other words its a critical to customer but not a critical to quality characteristic of the final assembled product
.What problem solving methods and tools can be used within the organizations to correct or clarify this issue.
- QE
