Not sure what industry you work in Wes, but an Automotive line stop would cost us dearly and would put us more than under the economic thumb as it were! Yes maybe shipping product not offcially signed off would present a line stoip also, but it comes with authority from the customer. What the customer wants, the customer get's and unfortunately a signed off PSW does not carry the weight it should with some organisations.
The attitude with some of my customers is "the products fine, just ship so we don't get a line stop!" and the PSW will come as a paper exercise later. Yes I can hear you all taking a sharp intake of breath at that!:mg: But it's reality, especially with Tier 1's (my company working as Tier 2). We don't normally get this with OEM's though, so calm down!
I don't believe I am the only one with this experience!
The attitude with some of my customers is "the products fine, just ship so we don't get a line stop!" and the PSW will come as a paper exercise later. Yes I can hear you all taking a sharp intake of breath at that!:mg: But it's reality, especially with Tier 1's (my company working as Tier 2). We don't normally get this with OEM's though, so calm down!
I don't believe I am the only one with this experience!
Certainly many suppliers have a similar situation. However, it typically reflects laziness or procrastination or inadequate planning on the part of the customer. Shipping without at least an interim warrent means you are shipping without any approval. I have seen a number of situations where this has led to a problem and the suplier had nothing to stand on. In other words, he was screwed! That is why many suppliers press a little harder, even if they don't always win. If you make it too easy, why would the customer worry about getting it right?
