4
4810RAJ
Hello Forum Members,
Does anyone have experience with the following situation?
A customer purchases capital equipment (class II) from a manufacturer. The manufacturer provides a maintenance contract if they want it. The customer knows there are design improvements that will reduce maintenance costs and improve reliability but the manufacturer is unwilling to implement the changes. The customer wants to make the changes themselves during the next maintenance cycle and document what they did. FYI the changes are very superficial and do not affect the intended use or fundamental technology of operation. What are the regulatory risks, if any?
Regards,
Does anyone have experience with the following situation?
A customer purchases capital equipment (class II) from a manufacturer. The manufacturer provides a maintenance contract if they want it. The customer knows there are design improvements that will reduce maintenance costs and improve reliability but the manufacturer is unwilling to implement the changes. The customer wants to make the changes themselves during the next maintenance cycle and document what they did. FYI the changes are very superficial and do not affect the intended use or fundamental technology of operation. What are the regulatory risks, if any?
Regards,