Customer Profiles - Creating a Customer 'Profile' for our Top 10 Customers

A

amariepsu

#1
I thought of this concept last night, and I know I wasn't the first to come up with by any means, but I'm having trouble finding an example to present to management.

I want to create a customer 'profile' for our top 10 customers. This profile would contain the following:

CUSTOMER INFORMATION

CustomerID Name, Contact Information, General Description, website (if applicable)

PRODUCTS SUPPLIED
What products/services do we offer to this customer? Why is it important? How are these items used?


GENERAL REQUIREMENTS

Certification Requirements:

On Time Delivery Requirements:

Labeling Requirements:

PRODUCT DETAILS

PRODUCT RQMT1 RQMT2 RQMT3

OVERALL PERFORMANCE

Company's performance results related to compliance with:
A. General requirements for each customer.
B. Product Specific Requirements.

CONCLUSION

What are we good at?
Where do we need improvement?
Action Plan
Communication Plan
Etc.

:confused: Is there an example, preferably an image, that anyone can direct me towards?
 
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