Customer Property - If at all the customer return the product

ShRam

Starting to get Involved
#1
Hi guys,
I am working in a medical device manufacturing company. Our products are like the ones that doesn't come back to manufacturer for any rework or repair. If at all the customer return the product we will just replace it and discard the defective ones. So I think we can exclude clause 7.5.10 which is Customer Property. But I am doubtful whether there is anything else that we have to consider as customer property. I hope my question is clear and I will get clarification.
 
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indubioush

Quite Involved in Discussions
#2
You also need to consider customer information as customer property (personal information, not clinical data). This could include clinical study subjects. You will need to show an auditor that you either do not store customer/patient and clinical subject information or that you protect that information if you do store it. Hope that helps.
 

ShRam

Starting to get Involved
#3
You also need to consider customer information as customer property (personal information, not clinical data). This could include clinical study subjects. You will need to show an auditor that you either do not store customer/patient and clinical subject information or that you protect that information if you do store it. Hope that helps.
Thank you so much!
 
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