Customer Property Logs - Tracking customer property, specifically production tooling

N

Neil V.

#1
Was wondering what methods, if any, people are using to track customer property, specifically production tooling.

My company has maintained a log for some time (I migrated all the data from a file card system to an excel database a couple years back), and now i'm wondering if it's really required, or good practice, or just a waste of time.

All this time I thought it was written in to TS that you must maintain a record of all customer supplied property, but it doesn't look that way. Also, i've reviewed the customer specific requirements and see nothing in there.

I see the provision in 7.5.4 to have a record for lost/damaged/unsuitable property, and for all property to be permanently marked with ownership, but that's it.

If we did away with the log, I'm thinking the purchase order/invoice is evidence enough of what customer tooling we have in-house.

Thanks in advance!
 
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Stijloor

Staff member
Super Moderator
#2
Re: Customer Property Logs

Was wondering what methods, if any, people are using to track customer property, specifically production tooling.

My company has maintained a log for some time (I migrated all the data from a file card system to an excel database a couple years back), and now i'm wondering if it's really required, or good practice, or just a waste of time.

All this time I thought it was written in to TS that you must maintain a record of all customer supplied property, but it doesn't look that way. Also, i've reviewed the customer specific requirements and see nothing in there.

I see the provision in 7.5.4 to have a record for lost/damaged/unsuitable property, and for all property to be permanently marked with ownership, but that's it.

If we did away with the log, I'm thinking the purchase order/invoice is evidence enough of what customer tooling we have in-house.

Thanks in advance!
Ownership of the tooling must be very clear.

Stijloor.
 

qusys

Trusted Information Resource
#3
Re: Customer Property Logs - Tracking customer property, specifically production tool

Standard also deals with proper storage as well in case of specific production tooling , based upon the specific production ( for example stamps, also spare part given by customer and so) .
So I think that also this kind of info should be reported in the log
 
N

Neil V.

#4
Re: Customer Property Logs - Tracking customer property, specifically production tool

Thanks!

So I think that also this kind of info should be reported in the log
Do you use a log? Would like to hear pros/cons of maintaining a tooling log.
 

qusys

Trusted Information Resource
#5
Re: Customer Property Logs - Tracking customer property, specifically production tool

Yes, we do, in an automatic systems where all equipment are reported ,in order to manage their maintenance as well.
Then we also have some specific tools that are property of the customer we use for production.
To have a log it is important for hystory...
This is a requirment for us
 
N

Neil V.

#6
Re: Customer Property Logs - Tracking customer property, specifically production tool

For the time being we will continue to maintain a (gulp) log. Not for a ISO 9001 or TS reasons, but primarily for insurance reasons.
 
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