T
Our current external auditor claims that the Customer Property requirements only pertain to customer-consigned material that is planned to be built into products or finished goods that will be eventually delivered to the customer.
However, a few years back a different external auditor wrote a nonconformance against our return materials process for not meeting the standard's requirements because on occasion we do receive product that we repair and return.
Who is correct? Does Customer Property pertain to "repair and return" services?
Tom
However, a few years back a different external auditor wrote a nonconformance against our return materials process for not meeting the standard's requirements because on occasion we do receive product that we repair and return.
Who is correct? Does Customer Property pertain to "repair and return" services?
Tom