Customer Purchase Order: TS 16949 Record Retention Requirements

Q

Quality-1

#1
Hi

Could someone please let me know how long we should be keeping the Customer Purchase Order records (both EDI orders and Manual customer purchase orders). And if possible please provide reference to TS 16949 section that dictates the requirement.

Thank you in advance.
 
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Stijloor

Leader
Super Moderator
#2
Hi

Could someone please let me know how long we should be keeping the Customer Purchase Order records (both EDI orders and Manual customer purchase orders). And if possible please provide reference to TS 16949 section that dictates the requirement.

Thank you in advance.
Could be a customer requirement.

But the default rule is: "Life of the part + 1 calendar year."
See PPAP manual.

Stijloor.
 
Q

Quality-1

#3
Thank you for your response.

Per PPAP, Life of part + 1 year is for Automotive customers
but what about Non-Automotive customers if they do not present their requirement. What is the General retention for the customer purchase order.

Thank you
 
#4
TS addresses this in 4.2.4.1 where it states that control of records will satisfy statutory, regulator an customer requirements. That is as close as TS gets for giving a timeline.

GM states in their customer specific requirements:
4.1.2 Records Retention
Production part approvals, tooling records, APQP records, purchase orders and amendments shall be maintained for the length of time that the part (or family of parts) is active (see definitions in Cl. 3.2) for production and service requirements plus one calendar year unless otherwise specified by the customer.
NOTE: All customer purchase orders/amendments are included in this requirement. Organization purchase orders/amendments for customer-owned tooling are included in this requirement.
Quality performance records (e.g. control charts, inspection and test results) shall be retained for one calendar year after the year in which they were created.
Records of internal quality system audits and management review shall be retained for three years.
Retention periods longer than those specified above may be specified by an organization in their procedures. The organization shall eventually dispose of records.
These requirements do not supersede any regulatory requirements. All specified retention periods shall be considered “minimums”.
NOTE: The customer or procuring division may specify alternative record retention periods applicable to designated holders of GM Business Records.
Hope that helps

added: Link to the IATF http :// www .iatfglobaloversight.org/content.aspx?page=OEMCustomer-SpecificRequirements - OBSOLETE BROKEN 404 LINK(s) UNLINKED - PLEASE HELP - REPORT POSTS WITH BROKEN LINKS
 
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