Customer requies 'Jet Test' on a Car Part (Electronics Connectors)

L

lk2012

#1
hi Covers,
our R&D have recently decided to change plastic material used in a housing for an electronic part used on cars.
When the customer got our notification, including a very detailed presentation of the changed material, they requested that we do a 'jet test twice with connectors mated and removed'.
My colleagues in R&D aren't quite sure what a 'jet test' is. Has anyone had any experience and is there a specification / norm / standard for this test? :confused:
Much appreciated
Lil
 
Elsmar Forum Sponsor
Thread starter Similar threads Forum Replies Date
B Retention Samples when Customer Leaves Pharmaceuticals (21 CFR Part 210, 21 CFR Part 211 and related Regulations) 1
M Email Template that go to a customer and then get returned to us for RMA/Warranty Document Control Systems, Procedures, Forms and Templates 1
B FCA US Customer Specific IATF 16949- Critical Characteristics 8.6.2 Customer and Company Specific Requirements 0
D ISO 13485 8.2.1 and 8.2.2 - Customer Feedback and Customer Complaints ISO 13485:2016 - Medical Device Quality Management Systems 5
J Customer Complaint Response 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 3
V Quality review Meeting with Customer for complaints we received Customer Complaints 6
D IATF16949 - Interpretation of Customer Requirements clauses Elsmar Cove Forum Suggestions, Complaints, Problems and Bug Reports 2
S Obligation to accept customer audits? IATF 16949 - Automotive Quality Systems Standard 23
D IATF16949 7.5.3.2.1 Record Retention - Our Product or Customer Product? Elsmar Cove Forum Suggestions, Complaints, Problems and Bug Reports 1
S Customer Specific Requirements (CSR) not signed/approved IATF 16949 - Automotive Quality Systems Standard 17
B FCA US IATF 16949 Customer Requirements updates Customer and Company Specific Requirements 3
G Same parts but new customer - What will the auditor ask me? IATF 16949 - Automotive Quality Systems Standard 2
R Customer Satisfaction importance in companies with Government/Public Administration as main customer? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
G Self Assessment Audit from a new potential customer General Auditing Discussions 3
P Customer Corrective Action Requests in OASIS? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
Ooi Yew Jin Customer E audit preparation Quality Manager and Management Related Issues 2
qualprod Managing a "special" customer into the QMS? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
C Certificate of Conformance Form - COC for each customer a controlled document? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
R Who is the customer in the ISO/IEC 17025:2017? ISO 17025 related Discussions 1
BeaBea ISO 9001 Customer Feedback Methods - What has worked for your company? Service Industry Specific Topics 17
T Root Cause Failure Analysis - Not following Customer packaging Specification Problem Solving, Root Cause Fault and Failure Analysis 5
V Customer Print Specifications on PFMEA FMEA and Control Plans 13
S Issuing of CoC to Customer in a Word or Excel format ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
D Design Transfer Template capturing Customer Specific Requirements Other Medical Device Related Standards 3
W Direct to customer export of medical device (class I: prescription lenses + frame) US Food and Drug Administration (FDA) 2
S How to treat a customer complaint ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
I ISO 9001:2015 Section 9.3.2 C1 "customer satisfaction and feedback from relevant interested parties" ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
JoCam Labeling to Customer Requirements EU Medical Device Regulations 1
T Advice needed - Environmental MS - unwritten but customer requests policy document ISO 14001:2015 Specific Discussions 5
Q Customer Satisfaction through On-Time Delivery ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
Pau Calvo PPAP customer requirements in the APQP APQP and PPAP 25
T Nonconforming product at customer detected by a routine inspection by field service Nonconformance and Corrective Action 9
0 PPM calculation of customer complaints for PMS Customer Complaints 10
A Definition of customer in ITP (Inspection & Test Plan) Contract Review Process 3
I MSA requirement for 5 Micrometers + CP changes need customer approval? IATF 16949 - Automotive Quality Systems Standard 2
F Struggling with a root cause analysis - Customer Returns - Escape issue Problem Solving, Root Cause Fault and Failure Analysis 15
S Best software for customer support/complaints? Customer Complaints 0
F ISO 17025 8.6.2 Customer Feedback Analysis ISO 17025 related Discussions 5
N Customer asking if their notified body can audit us ISO 13485:2016 - Medical Device Quality Management Systems 5
N ISO 9001:2015 Customer Complaints Requirements ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
PhilM Nonconformance report, Customer complaint investigations and RMAs ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
G Problem Resolution Report Monitoring - Customer complaint or PRR as general motors use Customer Complaints 12
Nicole Desouza Sampling plan for a customer who wants AQL 1.0 (per ANSI Z1.4) AQL - Acceptable Quality Level 5
Ron Rompen 2D matrix issue - Parts (machined steel) returned from the customer Design and Development of Products and Processes 0
Juby Tan Action on Customer Replacement (Nonconforming Product - ISO 9001) Customer Complaints 2
Q How should I analyze measurement correlation between me and customer? Gage R&R (GR&R) and MSA (Measurement Systems Analysis) 12
D Customer and Company Specific Requirements for notification of Customers of a change in Management or Key Personnel Customer and Company Specific Requirements 3
R Does an RMA = a Customer Complaint Customer Complaints 4
tnorton Lessons learned from implementing Customer Complaints Customer Complaints 1
T Customer audit demands - that I state in my QM who can shut down production AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 14

Similar threads

Top Bottom